BSOD while doing nothing

[royds]

Hi guys,

I'm hoping someone here could please help me.

My mother's laptop (Dell 1525) has crashed with the BSOD (around the 10th time its happened) and its driving me crazy with trying to figure out whats been causing it.

The latest one was:

Product
Windows
Problem
Shut down unexpectedly
Date
01/11/2009 22:31
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Files that help describe the problem (some files may no longer be available)
Mini110109-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: a
BCP1: C0C00B60
BCP2: 00000000
BCP3: 00000000
BCP4: 81CAE819
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 46e8e8ad-1cd0-489c-bdfd-a6e05af57bc3

I've attached the dump.

Cheers for any help.

 

[zigzag3143]

Hi guys,

I'm hoping someone here could please help me.

My mother's laptop (Dell 1525) has crashed with the BSOD (around the 10th time its happened) and its driving me crazy with trying to figure out whats been causing it.

The latest one was:

Product
Windows
Problem
Shut down unexpectedly
Date
01/11/2009 22:31
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Files that help describe the problem (some files may no longer be available)
Mini110109-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: a
BCP1: C0C00B60
BCP2: 00000000
BCP3: 00000000
BCP4: 81CAE819
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 46e8e8ad-1cd0-489c-bdfd-a6e05af57bc3

I've attached the dump.

Cheers for any help.

roy

the probable cause of this crash is memory corruption. I notice that almost half of the drivers are dated before 2009 and some are as old as 2006. These need to be updated.

I suggest
Update the drivers listed below.
download and run a memory test preferably overnight (use memtestx86)
run a system file check to verify your system files
If you are overclocking STOP
to run system file check type cmd in search>right click and run as admin>
type sfc /scannow

UPDATE YOUR AVG ANTI-VIRUS

Let us know the results

Hope this helps

Ken

mdmxsdk.sys 0xa6696000 0xa6699180 0x00003180 0x449716a3 6/19/2006 4:26:59 PM
xaudio.sys 0xa678e000 0xa6796000 0x00008000 0x44d3e8ad 8/4/2006 7:39:09 PM
secdrv.SYS 0xa6778000 0xa6782000 0x0000a000 0x45080528 9/13/2006 8:18:32 AM
peauth.sys 0xa669a000 0xa6778000 0x000de000 0x453c8384 10/23/2006 3:55:32 AM
crcdisk.sys 0x85fbc000 0x85fc5000 0x00009000 0x4549b1cb 11/2/2006 3:52:27 AM
HSX_CNXT.sys 0x8ab0e000 0x8abc2000 0x000b4000 0x454aac7d 11/2/2006 9:42:05 PM
HSXHWAZL.sys 0x8a796000 0x8a7d3000 0x0003d000 0x454aac88 11/2/2006 9:42:16 PM
HSX_DPV.sys 0x8aa0b000 0x8ab0e000 0x00103000 0x454aacce 11/2/2006 9:43:26 PM
rimsptsk.sys 0x8a54a000 0x8a55e000 0x00014000 0x45b5bbe3 1/23/2007 2:40:19 AM
rimmptsk.sys 0x8a53b000 0x8a54a000 0x0000f000 0x45dfd03d 2/24/2007 12:42:21 AM
OEM02Vfx.sys 0x8b30d000 0x8b30ed00 0x00001d00 0x45ebf4af 3/5/2007 5:45:03 AM
rixdptsk.sys 0x8a55e000 0x8a5af000 0x00051000 0x46012cca 3/21/2007 8:02:02 AM
spldr.sys 0x85f4c000 0x85f54000 0x00008000 0x467b17dd 6/21/2007 7:29:17 PM
Apfiltr.sys 0x8a5c2000 0x8a5ee000 0x0002c000 0x467f9086 6/25/2007 4:53:10 AM
OEM02Dev.sys 0x8b2d3000 0x8b30c880 0x00039880 0x470d8a71 10/10/2007 9:29:05 PM
bcmwl6.sys 0x8a401000 0x8a503000 0x00102000 0x470ff55c 10/12/2007 5:29:48 PM
yk60x86.sys 0x85db1000 0x85dfd000 0x0004c000 0x4757ea2c 12/6/2007 7:25:16 AM
intelppm.sys 0x85d06000 0x85d15000 0x0000f000 0x47918a38 1/19/2008 12:27:20 AM
cdfs.sys 0xa6796000 0xa67ac000 0x00016000 0x47918a62 1/19/2008 12:28:02 AM
bowser.sys 0xa5b40000 0xa5b59000 0x00019000 0x47918a7a 1/19/2008 12:28:26 AM
luafv.sys 0x8b372000 0x8b38d000 0x0001b000 0x47918afb 1/19/2008 12:30:35 AM
BATTC.SYS 0x80719000 0x80723000 0x0000a000 0x47918b7d 1/19/2008 12:32:45 AM
compbatt.sys 0x80716000 0x80718900 0x00002900 0x47918b7f 1/19/2008 12:32:47 AM
CmBatt.sys 0x8a5f9000 0x8a5fc780 0x00003780 0x47918b7f 1/19/2008 12:32:47 AM
wmiacpi.sys 0x89ff7000 0x8a000000 0x00009000 0x47918b7f 1/19/2008 12:32:47 AM
msisadrv.sys 0x806d8000 0x806e0000 0x00008000 0x47918b83 1/19/2008 12:32:51 AM
mssmbios.sys 0x8a739000 0x8a743000 0x0000a000 0x47918b87 1/19/2008 12:32:55 AM
fileinfo.sys 0x807d1000 0x807e1000 0x00010000 0x47918be3 1/19/2008 12:34:27 AM
Dxapi.sys 0x8b359000 0x8b363000 0x0000a000 0x47918c4c 1/19/2008 12:36:12 AM
Beep.SYS 0x8ac7a000 0x8ac81000 0x00007000 0x47918f56 1/19/2008 12:49:10 AM
mountmgr.sys 0x80791000 0x807a1000 0x00010000 0x47918f59 1/19/2008 12:49:13 AM
mouclass.sys 0x8a5ee000 0x8a5f9000 0x0000b000 0x47918f5a 1/19/2008 12:49:14 AM
kbdclass.sys 0x823ee000 0x823f9000 0x0000b000 0x47918f5a 1/19/2008 12:49:14 AM
mouhid.sys 0x8b351000 0x8b359000 0x00008000 0x47918f5c 1/19/2008 12:49:16 AM
i8042prt.sys 0x8a5af000 0x8a5c2000 0x00013000 0x47918f5d 1/19/2008 12:49:17 AM
swenum.sys 0x8a70d000 0x8a70e380 0x00001380 0x47918f60 1/19/2008 12:49:20 AM
intelide.sys 0x8077c000 0x80783000 0x00007000 0x47918f76 1/19/2008 12:49:42 AM
volmgr.sys 0x80723000 0x80732000 0x0000f000 0x47918f7f 1/19/2008 12:49:51 AM
vga.sys 0x8ac81000 0x8ac8d000 0x0000c000 0x47919006 1/19/2008 12:52:06 AM
VIDEOPRT.SYS 0x8ac8d000 0x8acae000 0x00021000 0x4791900a 1/19/2008 12:52:10 AM
WDFLDR.SYS 0x8067c000 0x80689000 0x0000d000 0x47919013 1/19/2008 12:52:19 AM
monitor.sys 0x8b363000 0x8b372000 0x0000f000 0x47919013 1/19/2008 12:52:19 AM
Wdf01000.sys 0x80600000 0x8067c000 0x0007c000 0x47919015 1/19/2008 12:52:21 AM
WMILIB.SYS 0x806cf000 0x806d8000 0x00009000 0x47919044 1/19/2008 12:53:08 AM
HIDPARSE.SYS 0x8b34a000 0x8b350380 0x00006380 0x4791904c 1/19/2008 12:53:16 AM
USBD.SYS 0x8b2d1000 0x8b2d2700 0x00001700 0x4791904d 1/19/2008 12:53:17 AM
usbuhci.sys 0x89fae000 0x89fb9000 0x0000b000 0x47919050 1/19/2008 12:53:20 AM
1394BUS.SYS 0x8a513000 0x8a520080 0x0000d080 0x47919057 1/19/2008 12:53:27 AM
usbccgp.sys 0x8b2ba000 0x8b2d1000 0x00017000 0x47919059 1/19/2008 12:53:29 AM
umbus.sys 0x8a743000 0x8a750000 0x0000d000 0x47919064 1/19/2008 12:53:40 AM
mpsdrv.sys 0xa5b59000 0xa5b6e000 0x00015000 0x479190a5 1/19/2008 12:54:45 AM
lltdio.sys 0x8b395000 0x8b3a5000 0x00010000 0x479190b7 1/19/2008 12:55:03 AM
rspndr.sys 0x8b3d9000 0x8b3ec000 0x00013000 0x479190b7 1/19/2008 12:55:03 AM
tunmp.sys 0x85ff2000 0x85ffb000 0x00009000 0x479190dc 1/19/2008 12:55:40 AM
ndisuio.sys 0x8b3cf000 0x8b3d9000 0x0000a000 0x479190dc 1/19/2008 12:55:40 AM
netbios.sys 0x8adf1000 0x8adff000 0x0000e000 0x479190e1 1/19/2008 12:55:45 AM
tunnel.sys 0x85fe7000 0x85ff2000 0x0000b000 0x479190e6 1/19/2008 12:55:50 AM
nsiproxy.sys 0x8b243000 0x8b24d000 0x0000a000 0x479190e6 1/19/2008 12:55:50 AM
ndistapi.sys 0x8a697000 0x8a6a2000 0x0000b000 0x47919108 1/19/2008 12:56:24 AM
NDProxy.SYS 0x8a785000 0x8a796000 0x00011000 0x4791910c 1/19/2008 12:56:28 AM
rasacd.sys 0x8acd7000 0x8ace0000 0x00009000 0x4791910f 1/19/2008 12:56:31 AM
wanarp.sys 0x805e9000 0x805fc000 0x00013000 0x4791910f 1/19/2008 12:56:31 AM
rasl2tp.sys 0x8a680000 0x8a697000 0x00017000 0x47919111 1/19/2008 12:56:33 AM
raspptp.sys 0x8a6d4000 0x8a6e8000 0x00014000 0x47919112 1/19/2008 12:56:34 AM
TDI.SYS 0x8a675000 0x8a680000 0x0000b000 0x47919136 1/19/2008 12:57:10 AM
modem.sys 0x8abc2000 0x8abcf000 0x0000d000 0x4791913c 1/19/2008 12:57:16 AM
RDPCDD.sys 0x8acae000 0x8acb6000 0x00008000 0x47919224 1/19/2008 1:01:08 AM
rdpencdd.sys 0x8acb6000 0x8acbe000 0x00008000 0x47919225 1/19/2008 1:01:09 AM
TSDDD.dll 0x92670000 0x92679000 0x00009000 0x47919225 1/19/2008 1:01:09 AM
drmk.sys 0x8ac06000 0x8ac2b000 0x00025000 0x47919e4e 1/19/2008 1:53:02 AM
BOOTVID.dll 0x8048e000 0x80496000 0x00008000 0x4791a653 1/19/2008 2:27:15 AM
IntcHdmi.sys 0x8abcf000 0x8abf0000 0x00021000 0x48d7a26f 9/22/2008 8:49:35 AM


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Mini110109-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18082.x86fre.vistasp2_gdr.090803-2339
Machine Name:
Kernel base = 0x81c4e000 PsLoadedModuleList = 0x81d65c70
Debug session time: Sun Nov 1 17:07:33.516 2009 (GMT-5)
System Uptime: 0 days 7:07:22.429
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {c0c00b60, 0, 0, 81cae819}

Probably caused by : memory_corruption ( nt!MiUpdateWsleHash+f4 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: c0c00b60, memory referenced
Arg2: 00000000, IRQL
Arg3: 00000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 81cae819, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 81d85868
Unable to read MiSystemVaType memory at 81d65420
c0c00b60

CURRENT_IRQL: 0

FAULTING_IP:
nt!MiUpdateWsleHash+f4
81cae819 3904d9 cmp dword ptr [ecx+ebx*8],eax

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: avgrsx.exe

TRAP_FRAME: 883f5a84 -- (.trap 0xffffffff883f5a84)
ErrCode = 00000000
eax=00000000 ebx=0000016c ecx=c0c00000 edx=0000023c esi=7796c001 edi=c0802000
eip=81cae819 esp=883f5af8 ebp=883f5b18 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!MiUpdateWsleHash+0xf4:
81cae819 3904d9 cmp dword ptr [ecx+ebx*8],eax ds:0023:c0c00b60=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from 81cae819 to 81c9bfb9

STACK_TEXT:
883f5a84 81cae819 badb0d00 0000023c c03ffef8 nt!KiTrap0E+0x2e1
883f5b18 81caee29 7796c000 0000008f 859f8330 nt!MiUpdateWsleHash+0xf4
883f5b54 81cadc17 883f5b7c 7796c000 859f8330 nt!MiUpdateWsle+0x27c
883f5b8c 81cc897d c03bcb60 82ec50d0 00000000 nt!MiAllocateWsle+0x14b
883f5bc4 81cc841b 00000000 859f8330 7796c905 nt!MiCompleteProtoPteFault+0x211
883f5c08 81cc5b95 00000000 7796c905 c03bcb60 nt!MiResolveProtoPteFault+0x1c8
883f5cd0 81ce8246 7796c905 87fefb48 00000000 nt!MiDispatchFault+0x9a2
883f5d4c 81c9bdb4 00000008 7796c905 00000001 nt!MmAccessFault+0x1fe6
883f5d4c 7796c905 00000008 7796c905 00000001 nt!KiTrap0E+0xdc
WARNING: Frame IP not in any known module. Following frames may be wrong.
00000002 00000000 00000000 00000000 00000000 0x7796c905


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiUpdateWsleHash+f4
81cae819 3904d9 cmp dword ptr [ecx+ebx*8],eax

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiUpdateWsleHash+f4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 4a77feb3

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0xA_nt!MiUpdateWsleHash+f4

BUCKET_ID: 0xA_nt!MiUpdateWsleHash+f4

Followup: MachineOwner
---------

 

[royds]

roy

the probable cause of this crash is memory corruption. I notice that almost half of the drivers are dated before 2009 and some are as old as 2006. These need to be updated.

I suggest
Update the drivers listed below.
download and run a memory test preferably overnight (use memtestx86)
run a system file check to verify your system files
If you are overclocking STOP
to run system file check type cmd in search>right click and run as admin>
type sfc /scannow

UPDATE YOUR AVG ANTI-VIRUS

Let us know the results

Hope this helps

Ken

Thanks for that Ken, I've tried the Windows update and also looked on Dell site for up to date drivers and there are no more up date drivers for the laptop. But I'll run another check tomorrow and also do the checks your suggested.

Cheers

 

[royds]

roy

the probable cause of this crash is memory corruption. I notice that almost half of the drivers are dated before 2009 and some are as old as 2006. These need to be updated.

I suggest
Update the drivers listed below.
download and run a memory test preferably overnight (use memtestx86)
run a system file check to verify your system files
If you are overclocking STOP
to run system file check type cmd in search>right click and run as admin>
type sfc /scannow

UPDATE YOUR AVG ANTI-VIRUS

Let us know the results

Hope this helps

Ken

Hi Ken,

Just to give you an update. I've just been running memtest on the laptop and after 1hr 10 minutes the laptop turn it self off, so I'm not sure what to do now.

Any help would be grateful.

Edit:

Power lead had come out lol.

 

[usasma]

Did the memory test finish 3 or more passes? Did it show any errors?

 

[royds]

Did the memory test finish 3 or more passes? Did it show any errors?

At the moment on 2 passes, and no errors. I'll be leaving it for over night and see what I find in the morning.

 

[royds]

Did the memory test finish 3 or more passes? Did it show any errors?

During the night I've let the laptop do 21 passes and its had no errors. So I guess the memory is fine. Does this mean its the drivers ??

 

[usasma]

Yep, most likely the drivers.
We could run Driver Verifier to pin down the drivers a bit more - but the outdated drivers on the system would make that futile.

Update all drivers from 2006 and 2007. If it still BSOD's after that, then we'll give Driver Verifier a shot.

 

[royds]

Yep, most likely the drivers.
We could run Driver Verifier to pin down the drivers a bit more - but the outdated drivers on the system would make that futile.

Update all drivers from 2006 and 2007. If it still BSOD's after that, then we'll give Driver Verifier a shot.

I've updated all the drivers except 2 through Driver Detective and some of those were not signed by Microsoft and also made for other laptops but did go through. So all I can do now is see how the laptop goes.

 

[lil domii]

Hi guys,

I'm hoping someone here could please help me.

My mother's laptop (Dell 1525) has crashed with the BSOD (around the 10th time its happened) and its driving me crazy with trying to figure out whats been causing it.

The latest one was:

Product
Windows
Problem
Shut down unexpectedly
Date
01/11/2009 22:31
Status
Report Sent
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Files that help describe the problem (some files may no longer be available)
Mini110109-01.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode: a
BCP1: C0C00B60
BCP2: 00000000
BCP3: 00000000
BCP4: 81CAE819
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 46e8e8ad-1cd0-489c-bdfd-a6e05af57bc3

I've attached the dump.

Cheers for any help.

roy

I suggest
Update the drivers listed below.
download and run a memory test preferably overnight (use memtestx86)
run a system file check to verify your system files
If you are overclocking STOP
to run system file check type cmd in search>right click and run as admin>
type sfc /scannow

UPDATE YOUR AVG ANTI-VIRUS

Let us know the results

Hope this helps

Ken


---------

an inspiron 1525 is a laptop i think (from my english knowledge) so he hasn't been overclocking.

 

[royds]

Hi guys,

Just an update to my problem.

Since I updated the drivers - except 2 the laptop has been working fine up to today. But suddenly when I was on Facebook's Farmville the laptop came up with IE8 has crashed and needs to restart, so I went through the process as normal and then I got the BSOD. This time it stated "memory management".

I've attached a zipped folder a has 2 mini dumps with the BSOD that I received 3 minutes apart from each other.

Any help would be grateful, as I have got another laptop thats the same (Dell 1525) but this one has got W7 installed and thats working perfectly - so far (far as I can tell different drivers).

Cheers

 

[royds]

Could someone please advise as this is driving me crazy.

I've just got another BSOD this morning. This is getting worse than when I used to work on 98.

Cheers

 

[stoneys-nutz]

Hello royds,
Can you fill in your system specs.
The first mini dump was inconclusive, the second pointed to memory corruption.

 

[royds]

Hello royds,
Can you fill in your system specs.
The first mini dump was inconclusive, the second pointed to memory corruption.

Its a Dell 1525:
Intel Celeron 1.86
1gb memory 512x2 virtual memory 2gb
network wireless card broadcom
100gb hd

DVD/CD-ROM Drives TSSTcorp DVD+-RW TS-L632H ATA Device
Disk Drives FUJITSU MHV2100BH PL 93.15Gb
Display Adapters Mobile Intel(R) 965 Express Chipset Family 320Mb
Mobile Intel(R) 965 Express Chipset Family
IDE ATA/ATAPI Controllers Ricoh SD/MMC Host Controller
Ricoh Memory Stick Controller
Ricoh xD-Picture Card Controller
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
IDE Channel
Intel(R) ICH8M-E/M SATA AHCI Controller
Keyboards Standard PS/2 Keyboard
Mice and Other Pointing Devices Dell Touchpad
Monitors Generic PnP Monitor - (Standard monitor types)
Default Monitor -
Sound Devices Intel(R) High Definition Audio HDMI
High Definition Audio Device
USB Controllers Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836

If you need anymore ino let me know, but I've just got another BSOD.

 

[martin10522]

wtf with that specs ur running window 7?

 

[lil domii]

wtf with that specs ur running window 7?

windows 7 requires the same specs as vista - 1 gb should be enough as minimum. so it is perfectly normal for him to be running windows 7 with those specs; it just wont be very fast, that's all.

 

[royds]

wtf with that specs ur running window 7?

The laptop thats running Windows 7 has got 2GB ram, but the one with vista has got 1GB and its the one with Vista thats getting the BSOD's.

 

[royds]

Hello royds,
Can you fill in your system specs.
The first mini dump was inconclusive, the second pointed to memory corruption.

Hi,

So if the 2nd dump shows a memory corruption what could be the problem after memtest showed no problems with the actual memory. I do have another dump when I got another BSOD yesterday, but I didnt post it as I was waiting for the first one to be looked at.

Cheers for the help.

 

[stoneys-nutz]

I had this problem on another PC a while ago, we set the ram timing manually, (to the manufacturers recommended specs), and set the Voltage a bit higher, and it fixed it
The memory can show as corrupt for a number of reasons, not just because the memory is bad.
If you want to eliminate the memory completely, try another set of ram.

Download and run this, post a screenshot when done. Lets see what you have running.


Trend Micro HijackThis - Free software downloads and software reviews - CNET Download.com

 

[royds]

I had this problem on another PC a while ago, we set the ram timing manually, (to the manufacturers recommended specs), and set the Voltage a bit higher, and it fixed it
The memory can show as corrupt for a number of reasons, not just because the memory is bad.
If you want to eliminate the memory completely, try another set of ram.

Download and run this, post a screenshot when done. Lets see what you have running.


Trend Micro HijackThis - Free software downloads and software reviews - CNET Download.com

Cheers for the reply.

I'm attaching the latest BSOD dump that was from yesterday and the hijackthis txt file

I've also done the Vista's own memory diagnostic program and that came up as clear far as I can tell. But the log is in a bin file format so I can only say what I saw on the screen as it kept pausing at 21% and 80% and then carried on after 10 - 20 minutes after the pausing.

Far as I can tell on the Dell 1525 you can't set the voltage on the memory. But I'll have a look.

I've also swapped the 1GB (512MBx2) and the 2GB around to see if that would work, but that doesnt work and still get the BSOD. Though the 1Gb and 2Gb are at different speeds. If all this all fails to find the solution I'll just have to bite the bullet and purchase some different memory and see if that will work.