BSOD Interrupt_exception_not_handled

[richc46]

Looks like it might be part of your security. It says its a rootkit detector. Make the scans and then we try uninstall.

 

[About20Pandas]

Run a full anti virus scan
Download and run a full scan with malwarebytes.
Be sure you update them, before the scan and make a full scan.
I will do research on the software. I assumed it was something you downloaded.

I have a legal copy of Bullguard (Award Winning Danish AV). Will that do?
Downloading Malwarebytes right away as i've used that before.

Before denying that i downloaded it - my brother do have access to my PC and once installed some strange programs that i don't know of (He knows a hell of a lot more about computers than me, so he does know what he's doing).

 

[richc46]

Looks like this is it.
Novashield - Download Free Anti Malware, Antivirus, PC Security Software

 

[richc46]

Go to search by the start button.
Type the name nova shield, see what happens.

 

[About20Pandas]

Go to search by the start button.
Type the name nova shield, see what happens.

Did this 15 times. Just came to my mind that i actually got BSOD every time i tried a full scan..

 

[richc46]

Go to control panel; programs and features, see if program is listed.

 

[About20Pandas]

Go to control panel; programs and features, see if program is listed.

It's not. Did that as well.

 

[richc46]

Only so much that I can do from here. If your brother installed it, possibly he installed something that is not too good. If he did not install it, can be a virus or worse.
A sign of Malware is that you cant scan; its built in protection for them.

 

[About20Pandas]

Go to search by the start button.
Type the name nova shield, see what happens.

Did this 15 times. Just came to my mind that i actually got BSOD every time i tried a full scan..

Not every time - I actually finished a full scan last night. Nothing to see.

 

[About20Pandas]

MBAM is running now. Might take some time as i have 1.5 TB of HDD filled out.

 

[richc46]

Virus or not, if its causing problems it must be removed or the driver updated.
Im not there, but if I were I would look at the c drive>programs files and programs files 86

 

[About20Pandas]

Virus or not, if its causing problems it must be removed or the driver updated.
Im not there, but if I were I would look at the c drive>programs files and programs files 86

I did that already. I really cant seem to find anything on

C:\Program Files
C:\Program Files (x86)
or my Storage drives which is exclusively used for Games, videos and music.

 

[About20Pandas]

Malwarebyes Nor my Real Antivirus found anything.
Nor Can i find Nova shield manually.

E: My Brother doesn't know what Nova shield is.

 

[richc46]

Press alt, cntrl, delete and bring up task manager Click process
Do you see NSKernel.sys ?

 

[About20Pandas]

Press alt, cntrl, delete and bring up task manager Click process
Do you see NSKernel.sys ?

No.

 

[richc46]

I find your situation very intriguing and did a little research. It appears that particular driver is used in various software. It is found in BullGuards software among others. Do you have such software?
Internet Security & Mobile Security Product Guides

 

[About20Pandas]

I find your situation very intriguing and did a little research. It appears that particular driver is used in various software. It is found in BullGuards software among others. Do you have such software?
Internet Security & Mobile Security Product Guides

BullGuard is in fact my Antivirus program. It won several tests and i bought it AFTER the Bluescreens occured. Reduced the ammount significantly. Haven't had a single BSOD today.

 

[About20Pandas]

As Novashield is from Bullguard i just contacted their livesupport and sent him the Dumps as well. Will update shortly.

He told me that Novashield didn't cause it directly. It said that it's Memory was removed to another place and then caused the crash for some reason.

He told me to Re-install it and get rid og eventual OC Software and/or other 3rd party software.

 

[richc46]

Hope it works out.

 

[About20Pandas]

Hope it works out.

So far it's fine. I haven't had any BSODs for like 16 hours .

Thanks for the help mate. You clearly knew more than Bullguards support.