after vista service pack 2 update dvd drives have vanished

MS will eventualy try to force you to install SP2 but that can be stopped by setting windows update to just notify you when updates are there. that is the setting i use. going back to previous state should fix your problem and should have no bad effects. look at it this way, you are having troubles now with it. as for the people who you bought it from they may have a point. i would try and get an updated DVD with SP2 integrated into it and do clean install with that. but first try to restore back to before you installed SP2
 

My Computer

System One

  • CPU
    intel core 2 quad Q9450
    Motherboard
    gigabyte EP45-DQ6
    Memory
    8gb Gskill PC6400
    Graphics card(s)
    Visiontek Radeon 4870x2 2GB
    Sound Card
    X-FI fatality FPS 7.1
    Monitor(s) Displays
    Viewsonic VG2230wm
    Screen Resolution
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    Hard Drives
    VelociRaptor WD1500HLFS 150GB 10000 RPM, WD CAVIAR black 750GB
    PSU
    Antec TruePower New TP-750 watt
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    Cooler Master HAF932
    Cooling
    XIGMATEK HDT-S1283 120mm Rifle CPU Cooler
    Internet Speed
    comcast 16mb\second
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