Side-By-Side Configuration is Incorrect

BryanTucker · Sep 3, 2009

Last night I was using my computer and playing games, It was working fine. I shut it down and the next morning when I turned it on it asked me to restart to finish the windows updates... so I did. (it was an update for vista x64 systems) After it started back up none of my touch buttons worked, mouse pad, or any of my programs besides my Internet Explorer x64 which is what i'm using right now... Anytime I try to open any program it gives me the message (The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.) I tried restoring my system to before the update which didn't work, so I tried restoring it from about a week ago and that did nothing... I need some help with this....

Thanks in advance.

JMH · Sep 3, 2009

This may give you a clue as to what your message means.

I believe that "Side by Side" architecture uses a trick in a file called a 'manifest' to call a special system file instead of the regular Vista system file (a .dll). The error is saying that finding that special dll written for that application is not working somehow. (side-by-side configuration is incorrect).
Something has changed those special application files. Perhaps disk corruption, perhaps conflict with something new.

You should check in Event Viewer for more details.
Start - Search - Type in Event Viewer - Windows Log - Application.

archie123 · Sep 4, 2009

yup its a missing or corrupt .DLL file JMH suggestion Event Viewer - Windows Log - Application

there may be a sisdebyside error entry , that should tell which dll is corrupted , from there you can download another

however it would be easier to reinstall yuor touchpad drivers and that may put it right

or try typing sfc /scannow into an elevated command prompt (run command prompt as administrator) that will search the dll library for missing or corrupt dll's and repair them (you will need you os install dvd)

Im not sur if that'll work though as its not an operating system dll at fault

SupremeMod · Nov 18, 2009

I'm having the exact same problem. I just tried the sfc /scannow and it said there were some corrupt files but that it couldn't fix them. Has anyone solved this problem?

jhaglund · Dec 8, 2010

The solution in 3 easy steps:

1) Run As Administrator - CMD Prompt
type: sfc /scannow
Let it finish and reboot.

2) Download and Install these files:
a. Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)
b. Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
c. Download details: Microsoft Visual C++ 2008 Redistributable Package (x86)
d. Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
e. Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

f) Adobe

f1) adobe acrobat reader
f2) adobe flash player
f3) adobe shockwave player

g) http://www.java.com

4) Download and install your WindowsUpdates that are ready.

kob500 · Feb 14, 2011

I just followed the 3 steps outlined above by jhaglund and congratulate you on getting me sorted. I've been trying since November '10 to get this problem fixed, and just found this forum and by following each of the steps (was a bit doubtful/fearful I admit...) but it really worked and I now have all my Microsoft Office applications working again. Many thanks.

computerwild · Feb 17, 2011

Yes, jhaglund solution worked perfectly for me also. Good job! :geek:

macandy13 · Feb 27, 2011

Hey guys im having a problem with Windows Live Messenger.

Activation context generation failed for "C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.

This is what is displayed in my Event Viewer and i have no idea to fix it. Any help would be greately appreciated.

niemiro · Feb 28, 2011

Hello all, and welcome to the Vista Forums!

@jhaglund's solutions are actually copied from my posts in this thread: http://www.vistax64.com/general-discussion/283887-side-side-configuration.html

However, let me explain a bit more.

f) Adobe

f1) adobe acrobat reader
f2) adobe flash player
f3) adobe shockwave player

g) http://www.java.com

He recommened the above. These won't help with the Side by Side problem. They are good general advice, but won't solve it.

2) Download and Install these files:
a. Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)
b. Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
c. Download details: Microsoft Visual C++ 2008 Redistributable Package (x86)
d. Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
e. Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

The above is what solved the problem in all of your cases, but copied from my posts.

However, there is information missing. This is not the perfect tutorial. You can find better advice in my posts. I shall post the two most important posts:

· Download and install the following VC++ Redistributables in the following order: 2005; 2005 SP1; 2008; 2008 SP1, 2010

Web addresses:
1. Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)
2. Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
3. Download details: Microsoft Visual C++ 2008 Redistributable Package (x86)
4. Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
5: Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

This is where my posts come into play:

In theory at least, this problem can be corrected. There are two things that you must do.

STEP ONE:

Right, please run steps 1, 2A, 3 (about 15 minutes), 4, 5, and then Step 1 from the top yellow box, but only follow this last one if Integrity Violations were found. Please upload the new sfcdetails.txt from your Desktop. System Files - SFC Command

STEP TWO:

This step will be more helpful, but is more complex.

1: Get three different programs which all generate this error message lined up ready to run.

2: Open an elevated Command Prompt. Elevated Command Prompt

3: Type sxstrace trace -logfile:sxstrace.etl into the Command Prompt window, and press enter ONCE! Set it continue to log!

4: Start the first program. Let it generate the error message, and OK out of the error message. Once the program has closed, start the next program. Once this one has closed, start the last one. Make sure that all three generate an error. I need you to make absolutely sure that you do not run programs that work while logging!

5: Go back to the Command Prompt and press enter again to end the logging.

6: Type sxstrace parse -logfile:sxstrace.etl -outfile:%userprofile%\Desktop\sxstrace.txt and press enter.

Upload the file sxstrace.txt from your Desktop.

Please make sure to include both sfcdetails.txt, and sxstrace.txt in your next post.

Thanks!

Richard

@macandy13:

Hey guys im having a problem with Windows Live Messenger.

Activation context generation failed for "C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.

This is what is displayed in my Event Viewer and i have no idea to fix it. Any help would be greately appreciated.

Welcome! I shall be very happy to assist you! Please can I ask you to create a new thread, and I shall be along very shortly!

Thanks again!

Richard

macandy13 · Feb 28, 2011

Thanks Richard, and here's a link to the thread: http://www.vistax64.com/software/288157-windows-live-side-side-configuration-error.html#post1319755

sixela · Mar 10, 2011

THANK YOU SO MUCH!!! :D:

D:D I have been struggling with this side-by-side error for days now!!! See below in the quote below from jhaglund's post... these are the only steps I did. After I did those steps and rebooted, MS Office worked again!!!

FYI: I, too, had problems running the sfc /scannow. It kept telling me I wasn't the administrator when I am the administrator and only user (I double checked in the control panel under User Accounts). So I rebooted, hit F8, started in safe mode with command prompt (so the C:\ prompt automatically came up), and I was able to run sfc /scannow successfully.

jhaglund said:
type: sfc /scannow
Let it finish and reboot. [Note from sixela (for you non-techy people): I did Ctrl + Alt + Del to reboot]

2) Download and Install these files:
a. Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)
b. Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
c. Download details: Microsoft Visual C++ 2008 Redistributable Package (x86)
d. Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
e. Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

[Note from sixela: I rebooted again]

maiilovingit · Mar 12, 2011

"C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.
i got this when i try to open Msn. Please list down the steps for me to solve this problem. thanks you very much.

Fiory · May 3, 2011

Hi, I am having same problem, every time I try to open my msn messenger I got this message: C:\Program Files (x86)
Windows Live
Messenger\msnmsgr.exe and sayd: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details.
I am trying to scan with ParetoLogic PC Healh advisor, but I just got to this forum and looks to me very helpful, I also try to run as administrator but it show me the same message, Should I go to the files and delete it all and download all the programs you said? I also uninstall all the programs from window live message and re-installed again and its the same message. I will really appreciate any help from you guys, I need msn working tonight, I would be great for my husband to see his boys and chat for a little bit. Thank you.

@jhaglund's solutions are actually copied from my posts in this thread: http://www.vistax64.com/general-discussion/283887-side-side-configuration.html

However, let me explain a bit more.

f) Adobe

f1) adobe acrobat reader
f2) adobe flash player
f3) adobe shockwave player

g) http://www.java.com

He recommened the above. These won't help with the Side by Side problem. They are good general advice, but won't solve it.

2) Download and Install these files:
a. Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)
b. Download details: Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
c. Download details: Microsoft Visual C++ 2008 Redistributable Package (x86)
d. Download details: Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
e. Download details: Microsoft Visual C++ 2010 Redistributable Package (x86)

The above is what solved the problem in all of your cases, but copied from my posts.

However, there is information missing. This is not the perfect tutorial. You can find better advice in my posts. I shall post the two most important posts:

This is where my posts come into play:

In theory at least, this problem can be corrected. There are two things that you must do.

STEP ONE:

Right, please run steps 1, 2A, 3 (about 15 minutes), 4, 5, and then Step 1 from the top yellow box, but only follow this last one if Integrity Violations were found. Please upload the new sfcdetails.txt from your Desktop. System Files - SFC Command

STEP TWO:

This step will be more helpful, but is more complex.

1: Get three different programs which all generate this error message lined up ready to run.

2: Open an elevated Command Prompt. Elevated Command Prompt

3: Type sxstrace trace -logfile:sxstrace.etl into the Command Prompt window, and press enter ONCE! Set it continue to log!

4: Start the first program. Let it generate the error message, and OK out of the error message. Once the program has closed, start the next program. Once this one has closed, start the last one. Make sure that all three generate an error. I need you to make absolutely sure that you do not run programs that work while logging!

5: Go back to the Command Prompt and press enter again to end the logging.

6: Type sxstrace parse -logfile:sxstrace.etl -outfile:%userprofile%\Desktop\sxstrace.txt and press enter.

Upload the file sxstrace.txt from your Desktop.

Please make sure to include both sfcdetails.txt, and sxstrace.txt in your next post.

Thanks!

Richard

@macandy13:

Hey guys im having a problem with Windows Live Messenger.

Activation context generation failed for "C:\Program Files\Windows Live\Messenger\msnmsgr.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4148_none_5090ab56bcba71c2.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.manifest.

This is what is displayed in my Event Viewer and i have no idea to fix it. Any help would be greately appreciated.

Welcome! I shall be very happy to assist you! Please can I ask you to create a new thread, and I shall be along very shortly!

Thanks again!

Richard[/QUOTE]

jeandi · May 25, 2011

Man, Girl...
It worked !!!

Thanks a lot.
As we say in French or in Gernam: SUPER !!! and congrats for the compil.

I have to confess thet the whole work was almost half a bottle of whisty. with all the restarts etc...

Greetings from a Swiss guy in Taipei

Hey... the solution of Frog 69 works

jessiekmh · Sep 3, 2011

Hello,

I had the same problem, did the niemiro's solution and solved it. However, when I updated my windows the problem came back!!!! :cry:

Can anyone help me?
Thank you!

CTKevin · Sep 15, 2011

I found this link on the Office 2010 support website. It fixed the error. I had tried the sxstrace.exe route only to get frustrated.

Anyway here is the link: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a5c84275-3b97-4ab7-a40d-3802b2af5fc2&displayLang=en
It will lead you to download the MS Visual C+++2008 SP1 pack. I just ran it and my Office stuff works fine now.

CTKevin

rooby · Sep 20, 2011

Wanna say Thanks to the forum, because i found the solution here - in Your forum! Also thanks to jhaglund! He has explain it so easy and touchable for all who don't understand so much from the CMDs and other inside the PC stuffs. I followed all steps as he recommended to and voala, my WLM works correctly and all other applications. I hope i can give you some advice too in a future.
Have a nice day guys!

Euro Alati · Oct 1, 2011

SupremeMod said:
I'm having the exact same problem. I just tried the sfc /scannow and it said there were some corrupt files but that it couldn't fix them. Has anyone solved this problem?

No, I didn't solve it!!! and I do have the some problem... and no answers! :cry:

roxanneakane · Oct 4, 2011

this Side-By-Side Configuration occurs on my MS Office 2010.
what should i do ?

Euro Alati · Oct 4, 2011

I don't understand this Forum either: I did not send that message. I don't have MS 2010: it is 2007.
I don't really understand how to read or answer these messages or what all these buttons mean: Quote, Multi etc. I'm sorry. I must be an idiot!

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