KB973768 will not install/get error 80073701

K

keimanzero

New Member
:sa: I am so sick & tired of playing here we go round the bloody mulberry bush with MS, HP, Vista and the man in the moon! I tried to install

Security Update Windows Vista for x64 (KB973768) dated 9/8/2009
Update for Windows Mail Junk Mail Filter for x64 dated 1/12/2010

I get this when I try to install them.

Error 80073701 Unknown error encountered and when I hit Get help with this error I get the Windows H&S idiots who give me a whole bunch of crap which does not work either! Can somebody at least tell me what the error code means? Which disk does update use or can I choose the disk myself?

This is the 12th forum I have posted this question on and nobody seems to know a damned bloody thing!! In the meantime my Firefox 3.5.6 browser crashes, freezes up, hangs up, stops, shuts down systems, etc. and in addition I can no longer post in the forums at Anime Online although I could in December of 2009! WHY???

Anyone? Anyone at all? How about you know-it-all bozos at MS? Can't anybody help me at all? I am at my wit's end over this bull! Thanks and have a nice weekend- K&K in Brookhaven PA-USA :mad:
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard dv6936us
    CPU
    Intel Core 2 Duo "Merom" T5750, 2 GHz, stock clocking
    Motherboard
    stock Quanta 30D2, v.792E
    Memory
    4 GHz, 667 MHz bus speed
    Graphics card(s)
    NVIDIA GeForce 8400M GS, stock
    Sound Card
    stock Realtek software-based
    Monitor(s) Displays
    stock 15.4" widescreen
    Screen Resolution
    stock 1280 X 800
    Hard Drives
    stock Toshiba MK2546GSX and a Western Digital 1TB MyBook
    PSU
    stock
    Case
    stock
    Cooling
    stock plus Rocketfish model RF-LAPCOL
    Mouse
    stock Synaptics Pointing Device
    Keyboard
    stock
    Internet Speed
    Ludicrous Speed (~10.9 Mbps, more or less)
    Other Info
    Browser: Namoroka v1.9.2.3666 64-bit build. Computer specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01485288&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3747246 I like chocolate milk!
Do not expect too much from anybody because nobody know exactly this error means.
Poeple says different even contradictory things:Issue with NET Framework,another update installation in progress or hardware issue.

Yes I can try to solve your problem but I can't promise I'll find solution because I'm not God or at least any grand wizard.

So first this:
1.Make sure you don't have already this hotfix incorrect installed in Programs and Features>>View Installed Updates,if it exist,uninstall this hotfix and reinstall it from Microsoft Download Center http://www.microsoft.com/downloads/...2e-2d50-4278-937e-ccb862c5ab8f&displaylang=en
2.Try reregister WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

If easy things don't help follow below:
1.Run cmd.exe with administrative previlliges (right click on cmd.exe as admin)
and type:

sfc /scannow

2.Run Readiness Tool Download details: System Update Readiness Tool for Windows Vista for x64-based Systems (KB947821) [January 2010]

3.Prepare log from VistaSysInfoTool http://www.vistax64.com/tutorials/176785-vistaforums-sysinfo-tool.html
(select all)

Next pack and attache to post following files,if files are too big to attache here upload them on RapidShare: 1-CLICK Web hosting - Easy Filehosting

-log from VistaSysInfoTool
-C:\Windows\Logs\CBS\CBS.log
-C:\Windows\Logs\CBS\CheckSur.log
-C:\Windows\Inf\Setupapi.dev.log
-C:\Windows\System32\winevt\Logs\Application.evtx
-C:\Windows\System32\winevt\Logs\System.evtx
-C:\Windows\WindowsUpdate.log

Relate to Firefox:for experiment disable all Add-ones,and if don't help disable Plugins in browser
 

My Computer

System One

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