ok guys please help i searched all around google and i can not find an answer! 
when i booted windows before it has been having a black screen forever so i have to
Alt+Ctrl+Delete -> open new -> explorer.exe and it shows everything, desktop, etc.
but now it gives me an error of you may be a victim of counterfeiting and click to find a solution online AND when i press it it gives me an error "windows could not find the link rbe545346//45436.com (example)
now the black screen looks lighter and i can not press alt + Ctrl+ delete it does nothing!!
and the error thing opens up firefox for me. should i boot in safe mode?
please someone help me out i don't know if system restore works maybe i need to buy a new windows id or something.. really im confused -.-
SOLVED THANKS TO "AstaLaVista" HE TOLD ME TO DOWNLOAD MALEWARE BYTES AND IT FOUND 4 VIRUSES REMOVED NOW! THANKS MAN

when i booted windows before it has been having a black screen forever so i have to
Alt+Ctrl+Delete -> open new -> explorer.exe and it shows everything, desktop, etc.
but now it gives me an error of you may be a victim of counterfeiting and click to find a solution online AND when i press it it gives me an error "windows could not find the link rbe545346//45436.com (example)
now the black screen looks lighter and i can not press alt + Ctrl+ delete it does nothing!!
and the error thing opens up firefox for me. should i boot in safe mode?
please someone help me out i don't know if system restore works maybe i need to buy a new windows id or something.. really im confused -.-
SOLVED THANKS TO "AstaLaVista" HE TOLD ME TO DOWNLOAD MALEWARE BYTES AND IT FOUND 4 VIRUSES REMOVED NOW! THANKS MAN
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