Windows Updates erase my Printer !

[starling286]

I am wondering if anyone would know why a windows update would erase my printer from the list of printers. It doesn't happen every update, but it does quite often, and of course I cannot use my printer. It just evaporates off the list !! I have been using system restore, for lack of a better idea of how to get printer back. This is rather ridiculous and would like to know why this happens and if there is a way to fix it. I don't really want to shut down the auto updates... ?

 

[Flavius]

1.Update driver for printer
2.Bruce's Printing Pages
3.Visit manufacturer website to find any solution.What printer do you have?

 

[starling286]

I have an HP Officejet 6310 All-in-One. Now this evening the update did not remove it completely, but won't print. I'm going to have to turn off updates. This is so bizarre.

 

[Flavius]

Check yourself here something fit to your trouble
http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us〈=en&product=1119598
if not help you have to contact with HP support
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