windows update

hi sid thanks for replying to my promblem i purchessed this pc from ebay its a personal pc .this has been doing this for a month now. it wont do the windows update
 

My Computer

OK, then open the registry and check if this key is present:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
If yes, delete the windowsupdate key.
 

My Computer

OK, then let's try something else, but i do not know if it will work with home version?

Click Start, type in the search bar: mmc.exe then press Enter.
In the console click File / Add Remove Snap-in and find "Group Policy Object Editor", add to Local machine and click OK.

In Computer Configuration / Administrative Templates / Windows Components / Windows Update, have a look if something is configured, if it is, double click and set it as "Not Configured".

Close, reboot and try WU.

EDIT:
BTW, did you reboot (you have to) after modifying the registry key?
 
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My Computer

Hi Frank,

Perform the following steps to reset the Windows Update component.​

1st. Stop the Background Intelligent Transfer Service and the Automatic Updates service. To do this, follow these steps:​
-Click Start/All Programs/Accessories. Right click 'Command Prompt' and select 'Run As Administrator'. Click 'Continue' on the UAC prompt.​

-At the command prompt, type the following commands, and then press ENTER after each command:​
net stop wuauserv
net stop bits

2nd. Rename the Catroot2 folder. To do this, follow these steps:​
-Type the following commands, and then press Enter after each command.​
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc


3rd. Rename the "SoftwareDistribution" folder:​
-Type the following command, and then press Enter.
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old

4. Register the files that are used by Windows Update and Microsoft Update. To do this, follow these steps:​
-At the command prompt, type the following commands, press ENTER after each -command, and then click OK every time that you receive a verification message:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltux.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wuwebv.dll


5. Start the Background Intelligent Transfer Service, the Automatic Updates service, and the Event Log service. To do this, follow these steps:​
-At the command prompt, type the following commands, and then press ENTER after each command:
net start bits
net start wuauserv
net start Eventlog
exit

Reboot the computer and try Windows Update again.​
Let us know the results.​

Steven
 

My Computer

Steve, I have followed your instructions as above but when I type in wuaueng.dll it tells me it failed and to check path, etc. How do I fix this? Thanks
 
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My Computer

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