Windows update cannot run

I replaced the hard drive on my Toshiba laptop, running Vista. I restored a Ghost image from a year ago. Now, when I try to run Windows Update, I get the message:
Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer
I’ve tried restoring two other images, that I’ve restored before so I know they are good images, and I get the same result.
In researching this error on the web, I’ve found 4 fixes, none of which worked for me.

I’ve tried this one from MS:
http://support.microsoft.com/kb/971058
has default mode and aggressive mode, tried both.

Tried this one:
net stop wuauserv
regsvr32 %windir%\system32\wups2.dll
net start wuauserv


And this one: http://www.softpedia.com/progDownload/Fix-WU-Download-143759.html


And I tried this one, which was intended for Win 7, but I figured I give it a shot. http://helpdeskgeek.com/windows-7/cannot-run-windows-update-on-a-windows-7-pc/


None of them helped. And since these same Ghost images have worked for me before, I got to wondering what might be issue now. The images I am restoring worked fine when I restored them before, and all 3 of them have the exact same issue when booted now. It seems unlikely that it is a hardware issue that would cause such a minor issue, and Windows seems to work ok otherwise.

I read online that someone found that if their clock is off by too much, they got this exact error message.That got me to thinking that when I made all these Ghost images, I was in the Eastern time zone. Now I am in the Arizona time zone, and when the image is restored and booted, it shows a time that is 3 hours fast until I go in and fix it. I am wondering if in that initial time when the clock is off, that Windows Update is getting messed up when it goes online during the initial boot process. Just a wild guess.

Any ideas are welcome.

Thanks
 
Last edited:

My Computer

Sorry that you are having problems. Since I do not know what went wrong in your situation, here is my complete file
How do I reset Windows Update components?
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Cannot Update Windows using Windows Update

Dont forget the obvious, go to services and make sure that Windows update services is set to automatic.
I doubt if the time is the problem, but why not just reset the time to compensate and see if that works.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
WU service is running.

And I've tried it leaving the time as it is, and resetting it to Arizona time zone.

I'll go through your links tomorrow. Or I may just re-install Windows.
 

My Computer

Update: I was able to fix this issue by switching out the new hard drive for another almost identical model. This does not make any sense to me, but it was definately the problem.
 

My Computer

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