windows live id blocked

[exxxclusive]

Hello,
I am new to this staff and probably my Q can be easily solved... I have been trying to access my windows live id lately with no sucess as i get the answer blocked... Lately I have been receiving some junk mail like " delivery report failure" in my hotmail inbox... Tried to access my account from a different pc but still got the same answer. Tried to use the "Windows Live support" but i got the message that i am not signed in - But this is the problem how on earth am I supposed to be signed in if I am blocked??? Is there a possibility of getting unblocked? Thanx

 

[anapaula]

Hi!
I'm from Portugal. I can't open my hotmail account, because it is blocked.
Please I need help to unblocked it, I've tried everything but it doesen't work. I really need this account it has lots of important stuff from wirk
THank you very much.

 

[DeanP]

exxxclusive,
You need to ask the Hotmail Customer Service to unblock the account for you. We cannot unblock it.

anapaula,
Você precisa perguntar o Hotmail Atendimento ao Cliente para desbloquear a conta para você. Não podemos desbloqueá-lo.

For staffs and administrators, where it has the message for anapaula is the same as for exxxclusive. feel free to use the google translator if you think im wrong.

 

[djch129]

Hi!
I'm from Portugal. I can't open my hotmail account, because it is blocked.
Please I need help to unblocked it, I've tried everything but it doesen't work. I really need this account it has lots of important stuff from wirk
THank you very much.

Hello,
I am new to this staff and probably my Q can be easily solved... I have been trying to access my windows live id lately with no sucess as i get the answer blocked... Lately I have been receiving some junk mail like " delivery report failure" in my hotmail inbox... Tried to access my account from a different pc but still got the same answer. Tried to use the "Windows Live support" but i got the message that i am not signed in - But this is the problem how on earth am I supposed to be signed in if I am blocked??? Is there a possibility of getting unblocked? Thanx

This is the link to Windows Live Solution Center. Find a category that will fit your issue.
Hotmail Solutions

 

[Lorien]

Here are some troubleshooting steps for being unable to sign-in to any Windows Live services: Sign In Failure.

If it is a password issue, see the following: https://windowslivehelp.com/PasswordReset.aspx.

If the above doesn't work, then try posting a question to get assistance - I've added the specific page on which to post the question: Windows Live Solution Center.

You can also try posting a question by clicking on the ask a question link in the following forum: Sign in, Sign up, and Account Security Threads.

Most of these will take some time, so you need to be patient. There isn't a phone number you can call for immediate assistance. I've given you both Hotmail and Live ID locations as I'm not certain where the block is located or which is creating the block (or why). You should mention all of that in your post. I also suggest you do not post your email address unless on a page that requests it - don't post it in a forum question where it can be seen by everyone. If those who respond to help you need it, they will provide you a way to give it to them that is safer.

I hope this helps.

Good luck!

 

[djch129]

Here are some troubleshooting steps for being unable to sign-in to any Windows Live services: Sign In Failure.

Turn off your "Automatic Sign in" feature:
1. Click "Start," and then click "Control Panel."
2. Double-click "User Accounts."
3. Follow one of these steps:
-If your computer is joined to a domain, click the "Advanced" tab, and then click "Manage Passwords."
-If your computer is not joined to a domain, click your account name, and then click "Manage my network passwords" under "Related Tasks."
4. Select the Windows Live ID for which you want to remove the credentials, click "Remove," and then click "OK."
5. Click "Close" to close the "Stored User Names and Passwords" dialog box and save your changes.
- To remove a saved account from your sign in page, click on the "X" mark after the e-mail address.

If it is a password issue, see the following: https://windowslivehelp.com/PasswordReset.aspx.

If the above doesn't work, then try posting a question to get assistance - I've added the specific page on which to post the question: Windows Live Solution Center.

You can also try posting a question by clicking on the ask a question link in the following forum: Sign in, Sign up, and Account Security Threads.

Most of these will take some time, so you need to be patient. There isn't a phone number you can call for immediate assistance. I've given you both Hotmail and Live ID locations as I'm not certain where the block is located or which is creating the block (or why). You should mention all of that in your post. I also suggest you do not post your email address unless on a page that requests it - don't post in in a forum question where it can be seen by everyone. If those who respond to help you need it, they will provide you a way to give it to them that is safer.

I hope this helps.

Good luck!

Both OPs have Vista Home. NOT NOT NOT Vista Business !
There is no " Related Task " and there is no " Manage my network password " options.

 

[Lorien]

Good point. Thanks. I have removed that section from the original post.