windows explorer has stopped working

[ace]

hi has anyone come accross this, iget this message all the time when i have "uac" on,when i turn it off no problem,but i dont understand why.
when it happens i cant get to controle panal to turn off "uac",the only way is to use system restore to get back to when it was turned off,and then all is well again

 

[ace]

anyone ?????

 

[H2SO4]

If you run WERCON, there will be a "problem history" link on the left. Find the Explorer.exe crashes in that list, then copy and paste the relevant "APPCRASH" data here and someone may be able to help.

You've got something that's burrowed into the Explorer process, and it's either a badly written add-on, or it may even be malware. The fact that the presence of UAC makes a difference is suspicious. Try running a full AV scan, if you haven't already done so.

 

[dinesh]

Try this:
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

 

[ace]

hi thanks for the help,i ran "wercon" and thsi is the information asked for

roblem signature
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c000071c
Exception Offset: 00089825
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

 

[ace]

thanks to all who tried to help,as far as i can see the fault lies with "winpatrol",so ive uninstalled it and now everything is ok,although i run "winpatrol" with vista on my desktop without any problems, and yes i updated to the latest "winpatrol" also and still had the problem anyway thanks again