WIA problem

A

ADiecidue

New Member
I just bought a new Brother printer/scanner and while everything installs correctly, the scanner driver does not. I was on the phone with them and they are telling me its a problem with WIA not allowing the Twain drivers to install properly. I currently do not have any scanners installed and when I go to Scanners in Control Panel, nothing is showing.

I don't know much about this, but is there a way to fix with without having to re-install Vista?

I have Vista Ultimate on a 3 ghz machine with 2.5 ghz ram.
 

My Computer

System One

Yes, there should be drivers you can get rid of in Add/Remove applications and device manager. Its not Windows' problem but sloppy drivers. However, what model Brother is it?
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
Frostmourne said:
Yes, there should be drivers you can get rid of in Add/Remove applications and device manager. Its not Windows' problem but sloppy drivers. However, what model Brother is it?
Click to expand...

I found the problem late last night. It seems there was a hidden scanner listed in Device Manager from a failed installation months ago. I un-hid it, deleted it then reinstalled the Brother software and the scanner works fine now.
 

My Computer

System One

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