OTL
Download
OTL to your desktop.
Double click on the icon to run it. Make sure all other windows are closed to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Under the Standard Registry box change it to All.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
Once OTL has completed its first scan it will save notepad copies of the scans in the folder that OTL was started from. Unless set to produce an Extras log it will only produce OTL.txt in subsequent scans.
A copy of an OTL fix log is saved in a text file at
:\_OTL\MovedFiles
in most cases this will be C:\_OTL\MovedFiles
CKScanner
Please download CKScanner from
here to your Desktop.
Make sure that CKScanner.exe is on the your Desktop before running the application!
Double-click on CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved
Double-click on the CKFiles.txt icon on your Desktop and copy/paste the contents in your next reply.
RSIT
Please download Random's System Information Tool by random/random from
here and save it to your desktop.
Make sure that RSIT.exe is on the your Desktop before running the application!
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:
log.txt will be opened maximized.
info.txt will be opened minimized.
Please post the contents of both log.txt and info.txt.
Please post back with all of the logs from these programs
Tom
Edit: Please attach the text files of the logs with your next post, not copy and paste the contents (there will be a lot of text!)
