Solved Vista will not start

[vomedia]

Hi

Yesterday when I came back to my laptop after a break the screen was completely frozen. I could not do anything, use keys, use mouse etc and the only way I could try and restart was to hold down the start button until it shut down.

On trying to restart it say that:

"One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue. It counts down from 9 to zero and states
Windows will now check the disk"

hen nothing happens at all, just left with that on the screen.

I have tried using F8 at start up and been through most options.

Repair Your Computer

Says windows is loading files then tries to start then a large mouse arrow appears a couple of boxes appear and disappear momentarily then gives a System Recovery Options dialogue box asking which keyboard layout i.e. US on clicking next it askes for a Administrator login. The laptop only has only ever had one password and it states that the account has been disabled, please see your system administrator. I then have to cancel and it says 'do you want to cancel and reboot? Click yes and it goes back to the "one of your disks......." and sticks again.

Start In Safe Mode

Starts loading files/drivers but stops when it gets to AVG files (avgrkx86.sys, avglogx.sys, avgmfx86.sys and avgidshx,sys) Then does not do anything just states 'Please wait...' at the bottom

Start In Safe Mode with Command Prompt

Starts loading files/drivers but stops when it gets to AVG files (avgrkx86.sys, avglogx.sys, avgmfx86.sys and avgidshx,sys) Then does not do anything just states 'Please wait...' at the bottom

Enable Boot Logging

"One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly recommended that you continue. It counts down from 9 to zero and states
Windows will now check the disk" then stops again

Last Know Good Configuration (advanced)

Tries to start then goes to black screen and stops

assist me in getting vista to start please so I can get to some files I need off the desktop

Thanks in advance for any assistance offered

Andy

 

[Shadowjk]

It appears as though your copy of Vista may be have been damaged. If you have the Windows Install disk please follow this tutorial to repair install your machine - http://www.vistax64.com/tutorials/88236-repair-install-vista.html?ltr=R

   Note

Your personal files should be safe however it may be advised to complete a backup of your personal data. To do so you may want to create an Ubuntu live CD and then copy over your data to an external harddrive - Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer

Make sure you complete the above tips on a working laptop or machine

Hope This Helps,
Josh!

 

[vomedia]

Hi Josh

Thanks for your prompt response

Unfortunately I don't have the installation cd, should I go down the Ubuntu live CD route?

 

[Shadowjk]

Yes I would follow that and backup your files to another external drive. In the mean time are you able to provide the make/model of your laptop so I can propose factory restoration procedure to you.

   Warning

All applications and files will be deleted upon completion of the factory restore so please backup any data you want to keep

Josh

 

[vomedia]

I will try and create the disk

My laptop details

HP Compaq Presario V6500 (service tag V6560EA)
s/n CNF7353LR1
p/n GT445EA#ABU
Windows Vista Home Premium
00144 164 343 056 above barcode

 

[Shadowjk]

Thank you - Performing an HP System Recovery (Windows Vista) | HP® Support

This tutorial should show you how to perform a recovery to factory defaults. Please be advised that the above is only if your laptop came preinstalled with Windows Vista. If so then please expand the 'Starting a recovery from the hard drive and the computer is off' Steps only

Hope This Helps,
Josh!

 

[yvesj]

Hi Josh

Thanks for your prompt response

Unfortunately I don't have the installation cd, should I go down the Ubuntu live CD route?

 

[yvesj]

i am using [pclinuxos ] and to tell you the true i like it more then vista and window7 .
never when back to window since the 9 of june .
i did try a lot of linux live cd before i deceide on pclinux .
and best thing of all you never get all the problem you have with window .
6 month ago i get a message that my window was not geniune any more after 2 years .what is this .
then you have pay mr bill again for no reason .
my 2 cents

 

[Shadowjk]

Hi Josh

Thanks for your prompt response

Unfortunately I don't have the installation cd, should I go down the Ubuntu live CD route?

If you wish to backup your data then yes

 

[vomedia]

Hi Josh

I have followed your instructions and everything went smoothly

I have managed to recover all the files and I am currently going thro the recovery process.

Thank you so much for a)your offered solutions and b) the promptness of your responses.

Thanks again

Andy

 

[Shadowjk]

No worries, I am glad your system is working! I do apologise that I was unable to restore your previous installation keeping your applications and data but the symptoms you had described meant that recovery options were minimal

Please post back after recovery to confirm that it went well and then I will get the thread to be marked as solved for you so that others with similar issues can resolve their problems

Josh

 

[vomedia]

Hi Josh

Im all up and running again, Im just completing windows updates.

Thanks again

Andy