Hello,
I am running Vista 64 and am unable to boot the PC with the USB printer connected, it stops at the blank gray screen.
Microsoft says my printer(Brother MFC) is compatiable and I have current drivers installed
All the other USB devices do not affect it
After the PC boots, then I can plug the printer back in and it will work fine. I have checked the boot order in the bios and the HDD drive is first.
I have spent more time with Dell TS than I care to mention without a resolution.
Any thoughts or specific instructions will be appreciated.
Thank you
Dell Studio XPS 435
Intel core i7 processor
Raid 1 w/Dual 500GB HDs
I am running Vista 64 and am unable to boot the PC with the USB printer connected, it stops at the blank gray screen.
Microsoft says my printer(Brother MFC) is compatiable and I have current drivers installed
All the other USB devices do not affect it
After the PC boots, then I can plug the printer back in and it will work fine. I have checked the boot order in the bios and the HDD drive is first.
I have spent more time with Dell TS than I care to mention without a resolution.
Any thoughts or specific instructions will be appreciated.
Thank you
Dell Studio XPS 435
Intel core i7 processor
Raid 1 w/Dual 500GB HDs