Vista welcome window forever loading etc

[Treehugnhippie]

Ok.well my ASUS laptop with Vista home premium is having some trouble.. first notice windows freezes ... next vista welcome window stays on loading.......... till I turn it off and restart in safe mode with network... Then the unthinkable ... all my pictures, all my documents, all the restore points, ALL anything that I added to this hard drive for the last 4yrs.... IS GONE!!! and now nothing is saved after I reboot.( ok Im in safe mode) I have reloaded the service pack 2... found out some drivers can not update. I looked at the event manager ... OMG that list is too long. I remember sometime last year their was an Microsoft update that wiped everything off like it was a new laptop...But I had a restore points to go back to fix that one. 2 days ago my laptop appeared to be ok. Turned it off that night and in the morning all was gone. But I am hoping the light is still on at the end of the tunnel for this hard drive.

 

[richc46]

Welcome
Run a full anti virus scan
Download and run a full scan with malwarebytes.

 

[Treehugnhippie]

virus scan ran.. nothing all clear
Downloaded and ran a full scan with malwarebytes..... it was also clean,

 

[windows8]

Hi.

It sounds a bit like a mix of bad hardware and a virus.

Start up again in safe mode, then open the command prompt.

Enter

sfc /scannow

This will scan your computer for any hard drive issues and attempt to repair them.

If this doesn't work, we'll try to save your files next.

Do you have a blank CD or a USB flash drive? we'll install Ubuntu, another operating system, and make a backup of your computer.

 

[Treehugnhippie]

Ok command prompt to sfc / VERIFYFILE=c:\windows\systems32\kerne132.dll
It's reply --- Windows Resource Protection could not perform the requested operation

It also said to --- sfc /SCANFILE=d:\windows\systems32\kerne132.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows
It's reply ---- Windows Resource Protection could not start the repair service.

Next it said to sfc /VERIFYONLY
It's reply -- Windows Resource Protection found integrity violations. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log

Wondering what the integrity violations could be ... This software came with laptop

 

[Treehugnhippie]

Redid the sfc /SCANNOW it's verifying )

 

[Treehugnhippie]

It's reply --- Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log For example C:\Windows\Logs\CBS\CBS.log
Sooo I'm not sure but it reads bad

 

[richc46]

You must run the SFC three times.
If not repaired you need an install DVD for repair
http://www.vistax64.com/tutorials/88236-repair-install-vista.html?filter[11]=Performance Maintenance

 

[Treehugnhippie]

Scaned 3xs
It's reply -- Windows Resource Protection found integrity violations. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\.log

 

[richc46]

Repair install is the next option.

 

[Treehugnhippie]

Ok but will I lose all my files, pictures, music and documents

 

[richc46]

You are not suppose to but things can and do go wrong. We can save your stuff first with Ubuntu.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

 

[Treehugnhippie]

Ok so I need to download Ubuntu and find a blank CD ?

 

[windows8]

Ok so I need to download Ubuntu and find a blank CD ?

Yes that's right. Or you can use a USB flash drive with my signature.

 

[richc46]

This is more confusing than the question; everyone looks the same.
Im sure either way is good, but I have always suggested a CD and it always worked perfectly.

 

[windows8]

I guess its time to find a new picture.

 

[Cytherian]

^ Yeah, if you're planning on sticking around for the long haul, it'd be best to find your own unique image to use as an avatar. That way you never have to worry about someone having the same as yours.

 

[z3r010]

It's a good job I didn't see it or you wouldn't be posting again.

 

[Treehugnhippie]

This is more confusing than the question; everyone looks the same.
Im sure either way is good, but I have always suggested a CD and it always worked perfectly.

Yes .. still working on it .. Thank you and I will keeping checking in with ya...

 

[Cytherian]

It's a good job I didn't see it or you wouldn't be posting again.

I don't think it was malicious intent. They both had selected the same avatar from the default gallery of avatars, so it was a little confusing when they were responding to each other.