Vista startup failure

[Drakeley18914]

My computer (Dell XPS) will not start windows. The Statup repair utility states it can not fix the issue. Any help would be appriciated.

 

[richc46]

Welcome
Give this a try. If it does not work, post and we will save your stuff. We will then try a factory restoration

If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.





Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

• Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
• Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
• Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

 

[richc46]

If you cananot boot with the information in the above post, let us know.
Then save your stuff with this:
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

 

[Drakeley18914]

I purchased the computer from Dell. I am an idiot and do not have a recovery DVD. I was supplied with a Vista Reinstall CD at the time of purcahse but unsure if they are the same thing. I am very new at this so do dot be afraid to dumb it down for me, I need it that way just to try and keep up. Thanks for offeing to help.

 

[richc46]

Just take your time, ask questions and we will get things working, again. You do not need a CD. You make the recovovery CD. Just follow my first post.
If you have a recovery CD, we will get it working, but thats the end. Let start at square one.

 

[Drakeley18914]

Ok will do. Thanks for helping, I really am new at this and do not want to lose my files.

 

[richc46]

If files are important want to save them now, just in case?

 

[Drakeley18914]

Yes I would like to do so. Sorry I had to step out to attend to my children. I may take this up tommorrow but any instructions on how to back up the files when I can't even open windows would be greatly appricaited.

 

[richc46]

If you cananot boot with the information in the above post, let us know.
Then save your stuff with this:
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

OK The files seem to be very important. This procedure is very easy. If you are unsure your friends or a young person can help. Most dont know of this procedure, but once they do its very easy.