vista problems

[jagdryan]

os windows vista home premium, model dx4720-03,processor pentium(R) Dual-core cpu E5200 @ 2.50ghz,memory 4094, directX 10,grafic card geforce 9500 gt,



the problem i am having is vista is crashing forceing a hard reboot it some times does a bsod but all the other times it forces hard reboot. it last like 5mins to 1 hour when on some times longer but the forced hardreboot. i have use some reg cleaners still haveing some problem. my computer is not over heating i have took the door and ran the computer tell it stop and see if any thing was hot enought to burn witch nothin. i have reinstall vista like 3 times and i am haveing the same problem. i have almost replace all parts but the mother board its self and hard drive. i am went to geak squard and they said there was nothin they can do. how do i fix this problem

 

[richc46]

Welcome,

The next time that you have a BSOD, follow these instructions. You will be given excellent help.

[1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums
For Vista and Windows 7

 

[jagdryan]

the bsod flases so i can not see any error and its rare when it bsod it just forceshard reboot

 

[cwl7454]

My daughters computer did that a couple of months ago. Went into an endless boot cycle. Unfortunately it was the HDD going bad and subsequently caused problems with the rest of the hardware. Ended up making "D" new "C" drive but also had to add a addin Sata card to connect drives to as MB HDD connections were now inop, having to do clean install and everything has been fine since.
Believe me I am one of those that will try almost anything to avoid having to do a clean install, but sometimes no choice.

 

[jagdryan]

i have done a clean install whiped every thing from computer and reinstall went to mother board site and got drivers and vidoe drivers and all but its still forceing hard reboot while in vista sitting there in notpad typing it just stops working like playing a game it stop you do any thing on it after like 30min or so it stop working and its not right i been trying every thing kinda so i am asking if there is any that can be or is it i just need to buy a new hard drive and then try clean install

 

[niemiro]

Do not worry if you cannot see the BSOD, just upload the contents of the:

"C:\Windows\Minidump"

folder in zip format and we will take a look at your BSOD.

Richard

 

[jagdryan]

its saying there is no suck thing
Windows cannot find C:\Windows\Minidump . Cheak spelling and try again

 

[richc46]

Welcome,

The next time that you have a BSOD, follow these instructions. You will be given excellent help.

[1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums
For Vista and Windows 7

Follow these instructions

 

[jagdryan]

yea hmm it says it (((Windows cannot find C:\Windows\Minidump . Cheak spelling and try again))))) so there no way i can upload the contents of a folder that its saying its not there at all so that link was not helpfull at all

 

[niemiro]

If you are trying to search for the folder, or use Command Prompt, just manually direct Windows Explorer to the location, copy the folder onto your desktop, then zip it up and upload.

Richard

 

[jagdryan]

i have tryed theres nothin there at all. you know how you have the search bar when ontop of the folder i copy and paste it there and it says its not there i tryed going to it i do not see it any were

 

[niemiro]

Hi,

This sounds like memory dumping may be disabled. Can you please follow this tutorial BUT change the dumping option FROM "None" TO "Small Memory Dump (64kb)", unlike in the tutorial: Disable Memory Dump Files and Save HDD Space in Vista | Windows Vista Maintenance | Windows Tools, Help & Guides

Then wait for another BSOD and upload the Minidump files (there should now be a minidump file)

Richard

 

[jagdryan]

View attachment Mini031310-01.zip


thats the file for the bsod lol i could not read it my self thought it would say same thing as the bsod plz help realy need to get this fixed

 

[niemiro]

Hi,

I have analysed your Minidump:

SYSTEM_SERVICE_EXCEPTION
STOP: 0x0000003b

First, try to update your graphics card driver, your chipset driver if you can, and as many other drivers as possible. Run Memtest86+ or another memory testing tool that came with your computer. Make sure all windows updates and service packs are installed. Download and run the free Malwarebytes Anti-Malware.

You also have quite a few old drivers that need to be updated:

2006:
mdmxsdk.sys
xaudio64.sys
secdrv.SYS
peauth.sys
Null.sys
swenum.sys

2007:
nvraid.sys
PxHlpa64.sys
nvsmu.sys
nvmfdx64.sys
int15_64.sys

Can you also upload the results in .txt format of this tool: http://www.vistax64.com/tutorials/176785-vistaforums-sysinfo-tool.html

Thanks,

Richard

 

[cwl7454]

Richard;

Can you do me a favor and look at the attached Code. docs and attempt to assertain why one of the svcs host (local) would be causing me intermittant problems. This Am was on the computer with Internet access. Got done, went to bed. When I got up later, activated the computer from sleep, not only was the CPU showing continous 26% to 49% usage but it was now disconnected from the internet and windows diagnostics could/would not identify the problem. I could not manually connect and was limited as to what I could do. Applications/processes showed the local service to be utilizing 25% of CPU @ the time. Had something to do with remote desktop but have been unable to determine if it is because of daughters networked computer or outside sorce. Ended up doing a restart to not only stop the process but also reconnect to the internet.

Because of your system tools link, thanks, was I able to provide the attached file. Also there is a minidump of the actual svc process.

Unable to upload zipped file of minidump.

 

[niemiro]

Richard;

Can you do me a favor and look at the attached Code. docs and attempt to assertain why one of the svcs host (local) would be causing me intermittant problems. This Am was on the computer with Internet access. Got done, went to bed. When I got up later, activated the computer from sleep, not only was the CPU showing continous 26% to 49% usage but it was now disconnected from the internet and windows diagnostics could/would not identify the problem. I could not manually connect and was limited as to what I could do. Applications/processes showed the local service to be utilizing 25% of CPU @ the time. Had something to do with remote desktop but have been unable to determine if it is because of daughters networked computer or outside sorce. Ended up doing a restart to not only stop the process but also reconnect to the internet.

Because of your system tools link, thanks, was I able to provide the attached file. Also there is a minidump of the actual svc process.

Let me upload later as the only zipping/unzipping programs I have are Zipeg and RAR and it won't let me upload them. Will try to find a free zip program.

Hi,

Use the free 7-Zip and encode in .zip format NOT .7z. If this is going to turn into a medium-long multi reply problem, can you please create a new thread. This will also have the benefit of your thread appearing for the whole forum to read. If you do create a new thread, send me a PM with the link.

Richard

 

[cwl7454]

Richard, Sorry that I missed your reply but was trying to get the DMP file now zipped uploaded but for whatever reson it won't upload. It's only 24K KB and zipped so I'm at a loss. Will take suggestions as it is the mini dump file from the svc host process that I believe is causing the problem.

 

[niemiro]

Richard, Sorry that I missed your reply but was trying to get the DMP file now zipped uploaded but for whatever reson it won't upload. It's only 24K KB and zipped so I'm at a loss. Will take suggestions as it is the mini dump file from the svc host process that I believe is causing the problem.

Make sure you copy the Minidump to your Desktop first THEN zip it up. There are problems uploading files from System directories etc.

Richard

 

[niemiro]

Also, if you really cannot upload the zip file, copy the Minidump to your desktop, rename it to .txt and try to upload that. Do nothing else to the Minidump and make no change whatsoever to the file.

Richard

 

[cwl7454]

Tried twice to upload it, went thru the process but came back as failed to upload. Have changed to txt, but is now over 82MB and was disconnected from the website while attempting to upload. I attempted evan tho figured to be oversize.

Let me take a break and drop back and punt.