Virus??? Please help...

[dinesh]

Hi guys i m in a serious problem here. My antivirus is turned off and i cant turn it on. I m unable to update windows. When i click on malwarebytes, UAC comes up but when i click Continue, it wont come up. I assume that its a virus but i scanned my system from Defender and NOD32 and the results are ok. I dont understand what's going on.

 

[echrada]

Dinesh I found this - hope it helps

http://www.vistax64.com/windows-updates/164950-error-80244019-a.html

 

[dinesh]

Thanks leslie, it was all because of the DNS servers. i use a fixed ip and DNS server and it was changed. so i did put my old DNS server back and its now working. but still when i click on Malwarebytes, it wont open, i have reinstalled it twice but it wont open. any idea?

 

[SIW2]

You could try uninstalling mbam with Revo Uninstaller Freeware - Uninstall Software, Remove Programs, Solve uninstall problems

Then d/l a fresh copy from mbam site and see if installing that helps.

 

[dinesh]

hey i just installed spybot and the file is downloaded on my desktop. but it shows as an unknown file. how do i open it? when i double click it, its giving me some programs thru which i can open it like IE, vlc, etc. how do i open this .exe file?

 

[echrada]

Extract it with 7Zip

Download

 

[SIW2]

Hi Dinesh,

Sounds like a problem with the .exe file association,
you could navigate to this key :

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\UserChoice

and delete it.

Or merge this .reg file

View attachment Remove-exe-UserChoice.reg

 

[dinesh]

i was able to navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\ but there was no UserChoice. I merge the .reg file. i m downloading spybot again. i will let you know if it works.

 

[SIW2]

You should have this :

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\OpenWithProgids\exefile

with hex value of 0

If not merge this:

View attachment exe-filext-default.reg

 

[dinesh]

It worked, thanks siw.

 

[SIW2]

You're welcome.:D

I presume you mean the second .reg file worked.

Strange - don't know where that disappeared to .

Might have been removed by something nasty to stop you running malware removers.

Better check with Malwarebytes and SuperAntispyware to be sure.

Click on the FREE edition on this page:

http://www.superantispyware.com/

 

[dinesh]

Well, what happened was i downloaded a file and when i clicked to open it, a black command prompt windows flashed and it disappeared.
Since then whenever i open malwarebytes, a black windows pops up and disappears.
I tried running superantispyware, NOD32, i reinstalled malwarebytes, etc, nothing worked. I also ran HJT and an entry kept coming up even if i delete it. Finally i gave up and reinstalled OS.
What i learned is: Beware from torrents.