Thanks Joan. I meant the operating system. I did find where you suggested I go.
The problem I needed help from was caused by the key board on my lap top. I will study the book that came with it to see whaT I did wrong. There are green symbols on the keys as well as the regular letters and I couldn't seem to get the right symbol to work. I shut down the computor and it is working again. It's great to know that there is a forum I can come to for help with the Vista program
though. Thanks again and Merry Christmas to all from snowy Northern Ontario!