I used to have a shortcut on my Desktop with the UserDictionary so I could just open it and add and delete things when I wanted.Well I was having problems with my Windows Mail freezing I could not do anything with message.So I did a Live chat with dell and they got it going .But the short version is they deleted my UserDictionary shortcut .I have instructions how to get it back but I have been unable to do it and I just did another chat with Dell and they were no help.Can I contact Vista to help me or what can I do?