user profile service failed.... HELP

[manda2005]

Okay I now know that one user is not a good thing.. I logged on to my laptop only to find the message user profile service service failed to log in so I went into safe mode where it told me that it had failed to log on correctly so was using the default user profile temporarily. Okay I have used disk check my security programs etc and nothing fixed prob I used this site to enable the built-in administration so now I can get onto vista but other user account stilll remains unaccessable. I tried to create new user but will not allow me to do so and system seems userless as nothing shows in user accounts...

Can someone pls help me....... I am out of ideas

 

[manda2005]

okay going through cdm (logged into vista with in-built admin) then typing in regedit then clicking HKEY_LOCAL_MACHINE then file and load hive I have discovered all my files are still in computer but i can not open them.... I then went back to the normal way of clicking open computer I can see it too... I was unable to do thid before... Though still can not open up manage user accounts to add a new user

 

[MrNeeds]

Very strange, can you go back onto safe mode and check your services that are running, to do this, just type "services.msc" into the search bar on the start menu and hit enter, continue the prompt and locate "user profile service" and make sure it's set to automatic, it has a dependancy of RPC as well so make sure the remote procedure call is set to automatic as well. you shouldn't have any issues logging in after this if it works.

 

[manda2005]

okay I tried this and still get user profile service failed argh!!!! My stuff seems to be still on computer but when try to open it it says its either moved or no longer there.....

Hello Mr Needs just seen your reply thankyou for that but unfortunately this was all as it should be... both were already on automatic and had a status of STARTED...... any more ideas I even tried taking the .BAK of end of user registry as instructed and no luck either

 

[MrNeeds]

would consider using a virus scanner, it doesnt sound normal, if something is stopping you from logging in, then it would be a virus or worm. just to be on the safe side, ask a friend to do it on a different machine.

 

[Brink]

Hello Manda, and welcome to Vista Forums.

Have you already tried a System Restore at boot using a restore point dated before you had this error?

Hope this helps,
Shawn

 

[manda2005]

how do you use another computer to check for viruses??? I have scanned with infected computer but came up nothing........ not even cookies but then think this is because not logged on as normal user....

 

[Flavius]

Maybe you had this option "User profile Service.."Rob Brooks-Bilson's Blog: Fix for Vista's: The User Profile Service service failed the logon. User profile cannot be loaded

 

[manda2005]

okay have discovered I did get two viruses...."JS:Agent-CK [Trj]" and other is "JS:Obfuscated-BV [Trj]" ..... any ideas now ??? Flavius because i have discovered my prob is from viruses your idea is no good.
My antiviruus programs have found and dealt with them... due to the fact I have vista home premium I am unable to use the in-built admin hence the reason why I still can not add another user or do various other things.... I have no admin privileges

 

[Brink]

Manda,

I'm happy to hear that your AV program took care of the viruses. All editions of Vista include the built-in Administrator account though. It just needs to be enabled.

 

[manda2005]

Can't do system restore shows no restore points pre-virus.....After stuffin round with regedit and turning in-built admin on and turning UAC off I now can log onto my profile in safemode but now I am getting "Group policy client service failed logon. Access denied" and can't login with either admin or my user to norm windows...ARGHHHH... Okay in safe mode under my own profile I finally could add a new user Iadded one guest and one other with admin privleges I then turned UAC off... now whith administrator and my old user I get Group policy client serice and I am given a temp. profile, with guest and my new admin I get user profile service service failed login. User profile can not be loaded.

 

[Brink]

Manda,

I would recommend that you back anything that you do not want to lose if able, and do a clean reinstall.