USB 2.0 problem

[Sherdalock]

Well, im having another problem now. When i try to connect a keyboard or a outside hard drive to my pc it wont recognize it. This motherboard has 4x USB 2.0 slots so that shouldnt be a problem.
My OS : windows vista home premium 64bit
Motherboard : Abit ip35-e
E: The hard drive works on my other computers. And i have XP in em', and i just cant get it work on this computer.. really annoying

 

[sidney1st]

Hi,
Check that all the drivers installed are 64 bit.
Check that usbstor.inf and usbstor.PNF files are in C:\windows\inf

 

[Sherdalock]

Both of them are there. And i think all drives that has been installed are for 64bit, i havent installed any drivers because they installed them in the store that i bought this pc. but where can i check this ?

 

[SCSIraidGURU]

Device manager would be a good place to start. See what is not installed.

 

[Sherdalock]

http://img147.imageshack.us/img147/9324/asdasdasdci8.jpg am i missing something ?

 

[SCSIraidGURU]

Are you using a USB hub? Try connecting a USB mouse directly to the motherboard USB port.

 

[Sherdalock]

Im not using a usb hub. I have connected it always drectly to the motherboards usb port. I have tested all of the ports. Now i will shut down my comp and connect it again and then start up again and then i hope it works
E: Doesnt work.

 

[SCSIraidGURU]

Make sure in your CMOS that the USB is enabled and legacy USB is enabled.

 

[Sherdalock]

Where i can find it.
E: Got this from another forum : "Try turning off the power, unplugging the power cable, unplugging ALL USB input devices, and let it sit for 1-5 minutes."

 

[SCSIraidGURU]

Reboot. Enter your CMOS on startup usually f2 or del. Not sure check each menu. Usually on Integrated devices but could be elsewhere.

 

[Sherdalock]

I still dont get it.. Where should i click f2 or del. When i boot my pc Abit thing pops up and when i click del it will go to the bios and there was another opinion tab = show post something, cant remember it.

E: When i got the computer and connected the keyboard first time it worked fine, but when i unplugged it and plugged another keyboard that isnt connected to the usb port. Since then usb hasnt worked.

 

[SCSIraidGURU]

In the BIOS, sorry.

 

[Sherdalock]

Nothing happend when i went to BIOS and i clicked F2. Now i will test to shut down my comp. for a 20 mins. and hold down the on/off button for 30 secs. Then i will to plug it back to my computer again.

 

[johngalt]

Michael was saying that to get *into* your BIOS you either press DEL or F2. Once in the BIOS, you then look for those options in one of the menus.

The F2 / DEL was only for trying to get into the BIOS, nothing more.

 

[Sherdalock]

ok sorry i found this :

Usb functions -> disabled
Usb storage -> disabled
other like keyboard and mouse were enabled

 

[johngalt]

try enabling USB functions

 

[SCSIraidGURU]

I went through the same thing this weekend with my USB devices. I went into the BIOS to enabled a USB DVD to install XP x64 from. I had to enable a bunch of USB settings to get it to function. Look for legacy settings so your USB mouse and keyboard will work on POST.

 

[Sherdalock]

Thanks alot for u guys again. Keyboard works now, gotta test the outside hard drive later.
There was something about recognizing mouse it was : OS
and keyboard was : BIOS
So i changed that keyboard section to OS and it works now
E: Yep the hard drive works too. Thanks again

 

[johngalt]

For future reference, when trying to post info, be as specific as you can - in this case, when in the BIOS, grab a pen and paper and start writing down *exactly* what you see - otherwise anyone trying to help you is going to be playing a guessing game as to whether you're really in the right spot or not.