Anyone that has this error, I will need you to send all the Specs of your PC, I am trying to figure out, what is going on???
Soapman, so what they are saying is that it is a software issue and not a hardware. Did the Tuner work before you installed Windows media player? If you want to get it up and running follow the advice of the engineers, being sure to; (1) Backup files etc. (2) Do a Factory restore "you do have the disk or disks", or have it saved to a partition on your hard disk. (3) After factory reset install any programs that were not included in the backup. Please post back so others will know if this corrected the problem.I have a Sony Laptop, with built in TV Tuner. I didn't use it often, but when I did it worked beautifully with no problems. I didn't use it for a few months and the next time I did try, I got the "TV Tuner not found error message. Since then it has not worked, no matter what I try. It was still in warrenty so I rang Sony. Their engineers were aware of the problem. They asked if I had installed Windows media Player 11. I had, so I said yes. they assured me that that was what had knocked out the TV Tuner. They said the only way to get it working again would be to do a factory reset, and not install WMP11 on the machine.
I am hoping I can correct the problem without a clean install, as going through the hassle of all that, is not worth it. Put it this way, I'd want a more important reason for having to reset my machine. e.g. As a last resort against a virus or something.Soapman, so what they are saying is that it is a software issue and not a hardware. Did the Tuner work before you installed Windows media player? If you want to get it up and running follow the advice of the engineers, being sure to; (1) Backup files etc. (2) Do a Factory restore "you do have the disk or disks", or have it saved to a partition on your hard disk. (3) After factory reset install any programs that were not included in the backup. Please post back so others will know if this corrected the problem.I have a Sony Laptop, with built in TV Tuner. I didn't use it often, but when I did it worked beautifully with no problems. I didn't use it for a few months and the next time I did try, I got the "TV Tuner not found error message. Since then it has not worked, no matter what I try. It was still in warrenty so I rang Sony. Their engineers were aware of the problem. They asked if I had installed Windows media Player 11. I had, so I said yes. they assured me that that was what had knocked out the TV Tuner. They said the only way to get it working again would be to do a factory reset, and not install WMP11 on the machine.