Touchpad problem

[MissGuardian]

A friend of mine have a problem.
The mouse moves over the screen on its own.
Or jumps from one place of the screen to another.
Any idea what this can be or what can be done with it?
It's a Dell xps (don't know the rest of it)

 

[fadedrs]

need more info like what model # of dell xps?

 

[MissGuardian]

I'll ask, but he didn't remember and isn't near the computer

 

[fadedrs]

let us know as soon as you do, he might just need to update the drivers for the touchpad.

 

[MissGuardian]

Will do. Thanks!:D

 

[Imperfect1]

This problem is often caused by having the touchpad or mouse set to be too sensitive to touch or movement. I would start with the configuration settings and see how it responds. Then, if it isn't any better, I would consider reinstalling the drivers.

 

[MissGuardian]

This problem is often caused by having the touchpad or mouse set to be too sensitive to touch or movement. I would start with the configuration settings and see how it responds. Then, if it isn't any better, I would consider reinstalling the drivers.

Ok thanks!