System Crashing While Running...

D

DIresUoN

New Member
I have two laptops (Dell Inspiron & HP Pavilion) both of which are experiencing the exact same behavior, both of which are running Windows Vista 32bit OS with SP2.

After opening a Citrix Access Gateway (CAG Client Version 4630800) session and then launching Remote Desktop Connection to connect to my machine at work (Windows 7 OS) my home system (Windows Vista 32bit SP2) will crash after approximately 10 minutes.

The error message is the standard blue screen with the following 'Technical Information':

Stop: 0x0000007F (0x00000008, 0x803D3130, 0x00000000, 0x00000000)

From my own research I've come across Microsoft KB Article KB972907, a Hotfix which sounds very similar to the issues I'm experiencing but it applies only to x64 & x86 platforms.

Any assistance would be greatly appreciated.
 

My Computer

System One

Welcome
Follow instructions and I will help you shortly.
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html


STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 -

Thanks for the quick response. Attached you will find both the BSOD dump and PerfMon report.

Also,

Is Vista . . . - x86 (32-bit) or x64? 32 bit - the original installed OS on the system? original is Vista - an OEM or full retail version? retail - OEM = came pre-installed on system? pre-installed - Full Retail = you purchased it from retailer. purchased direct from dell - What is the age of system (hardware)? ~ 3yrs.
- What is the age of OS installation (have you re-installed the OS?) ~ 3yrs and no, never re-installed OS.


Thanks for the assistance!
 

Attachments

My Computer

System One

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack




Code: 
  Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_SysFiles[1].zip\Mini121810-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18160.x86fre.vistasp2_gdr.091208-0542
Machine Name:
Kernel base = 0x82049000 PsLoadedModuleList = 0x82160c70
Debug session time: Sat Dec 18 10:44:10.700 2010 (GMT-5)
System Uptime: 3 days 14:18:19.897
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007F, {8, 803d3130, 0, 0}
Unable to load image \SystemRoot\System32\drivers\tcpip.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+47 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: 803d3130
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------
 
BUGCHECK_STR:  0x7f_8
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 8208a378 to 820f7094
STACK_TEXT:  
a2184018 8208a378 8aa4aae8 a2184068 00000001 nt!SeAccessCheck+0xad
a2184454 8b9b3cc6 8aa4aae8 8552703c 00000000 nt!SeAccessCheckFromState+0xe4
a2184494 8b9b3d08 8aa4aae0 a2184760 8aa4aad0 NETIO!CompareSecurityContexts+0x47
a21844b8 8b9b22e6 00000000 8aa4aad8 a2184760 NETIO!MatchValues+0xee
a21844d0 8b9b28e5 8aa4aad0 a2184760 8ab3b0b8 NETIO!MatchCondition+0x4b
a21844ec 8b9b2879 00000000 a218483c a21846a0 NETIO!FilterMatch+0x49
a2184510 8b9b27ba 8ab3b0b8 a218483c a21846a0 NETIO!IndexListClassify+0x25
a2184550 8b9b24d8 00000002 a218483c a21846a0 NETIO!FindMatchingEntries+0xd6
a218462c 8ba8006e 0000002c a218483c a21846a0 NETIO!KfdClassify+0x145
WARNING: Stack unwind information not available. Following frames may be wrong.
a2184654 8ba82dfa a218483c a21846a0 8abd24f8 tcpip+0x7506e
a21848b4 8ba82505 8ab016a8 0000002c 8bac939c tcpip+0x77dfa
a2184a24 8ba802c4 8ab016a8 00000002 00000011 tcpip+0x77505
a2184a98 8ba7f6f1 8ab016a8 00000002 00000011 tcpip+0x752c4
a2184b08 8ba80fdf a2184bc0 00000011 00000002 tcpip+0x746f1
a2184bb8 8ba80bc0 8ab016a8 a2184e78 00000011 tcpip+0x75fdf
a2184e84 8ba81300 00000011 00000002 00001a27 tcpip+0x75bc0
a2184ed8 8ba81572 8ab016a8 00000002 00000011 tcpip+0x76300
a2184f5c 8ba81bfd 8649caa0 86805c18 00000000 tcpip+0x76572
a2184fa4 8ba7d0de 8649caa0 86805c18 00000000 tcpip+0x76bfd
a2184ff0 8ba7d12b 8649caa0 00494000 00000000 tcpip+0x720de
a2184ff4 8649caa0 00494000 00000000 00000000 tcpip+0x7212b
a2184ff8 00494000 00000000 00000000 00000000 0x8649caa0
8649caa0 00000000 00000000 00000000 00000000 0x494000
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+47
8b9b3cc6 84c0            test    al,al
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  NETIO!CompareSecurityContexts+47
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME:  NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:  49e0209d
FAILURE_BUCKET_ID:  0x7f_8_NETIO!CompareSecurityContexts+47
BUCKET_ID:  0x7f_8_NETIO!CompareSecurityContexts+47
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 00000008, EXCEPTION_DOUBLE_FAULT
Arg2: 803d3130
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------
 
BUGCHECK_STR:  0x7f_8
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from 8208a378 to 820f7094
STACK_TEXT:  
a2184018 8208a378 8aa4aae8 a2184068 00000001 nt!SeAccessCheck+0xad
a2184454 8b9b3cc6 8aa4aae8 8552703c 00000000 nt!SeAccessCheckFromState+0xe4
a2184494 8b9b3d08 8aa4aae0 a2184760 8aa4aad0 NETIO!CompareSecurityContexts+0x47
a21844b8 8b9b22e6 00000000 8aa4aad8 a2184760 NETIO!MatchValues+0xee
a21844d0 8b9b28e5 8aa4aad0 a2184760 8ab3b0b8 NETIO!MatchCondition+0x4b
a21844ec 8b9b2879 00000000 a218483c a21846a0 NETIO!FilterMatch+0x49
a2184510 8b9b27ba 8ab3b0b8 a218483c a21846a0 NETIO!IndexListClassify+0x25
a2184550 8b9b24d8 00000002 a218483c a21846a0 NETIO!FindMatchingEntries+0xd6
a218462c 8ba8006e 0000002c a218483c a21846a0 NETIO!KfdClassify+0x145
WARNING: Stack unwind information not available. Following frames may be wrong.
a2184654 8ba82dfa a218483c a21846a0 8abd24f8 tcpip+0x7506e
a21848b4 8ba82505 8ab016a8 0000002c 8bac939c tcpip+0x77dfa
a2184a24 8ba802c4 8ab016a8 00000002 00000011 tcpip+0x77505
a2184a98 8ba7f6f1 8ab016a8 00000002 00000011 tcpip+0x752c4
a2184b08 8ba80fdf a2184bc0 00000011 00000002 tcpip+0x746f1
a2184bb8 8ba80bc0 8ab016a8 a2184e78 00000011 tcpip+0x75fdf
a2184e84 8ba81300 00000011 00000002 00001a27 tcpip+0x75bc0
a2184ed8 8ba81572 8ab016a8 00000002 00000011 tcpip+0x76300
a2184f5c 8ba81bfd 8649caa0 86805c18 00000000 tcpip+0x76572
a2184fa4 8ba7d0de 8649caa0 86805c18 00000000 tcpip+0x76bfd
a2184ff0 8ba7d12b 8649caa0 00494000 00000000 tcpip+0x720de
a2184ff4 8649caa0 00494000 00000000 00000000 tcpip+0x7212b
a2184ff8 00494000 00000000 00000000 00000000 0x8649caa0
8649caa0 00000000 00000000 00000000 00000000 0x494000
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
NETIO!CompareSecurityContexts+47
8b9b3cc6 84c0            test    al,al
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  NETIO!CompareSecurityContexts+47
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME:  NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:  49e0209d
FAILURE_BUCKET_ID:  0x7f_8_NETIO!CompareSecurityContexts+47
BUCKET_ID:  0x7f_8_NETIO!CompareSecurityContexts+47
Followup: MachineOwner
---------
1: kd> lmtsmn
start    end        module name
90c50000 90c5d080   1394BUS  1394BUS.SYS  Sat Jan 19 00:53:27 2008 (47919057)
80689000 806cf000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
91506000 9154e000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
90cfe000 90d2a000   Apfiltr  Apfiltr.sys  Mon Jun 25 05:53:10 2007 (467F9086)
ad5f7000 ad600000   asyncmac asyncmac.sys Sat Jan 19 00:56:29 2008 (4791910D)
82764000 8276c000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
8276c000 8278a000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
80719000 80723000   BATTC    BATTC.SYS    Sat Jan 19 00:32:45 2008 (47918B7D)
90c30000 90c40000   bcm4sbxp bcm4sbxp.sys Tue Nov 21 07:25:43 2006 (4562F047)
8f7f8000 8f7ff000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
91dbb000 91dfd000   BHDrvx86 BHDrvx86.sys Wed Jul 29 20:44:45 2009 (4A70ECFD)
80497000 8049f000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
a2690000 a26a9000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
a27dc000 a27f4000   cag      cag.sys      Tue Jul 28 16:11:29 2009 (4A6F5B71)
91d40000 91dbb000   ccHPx86  ccHPx86.sys  Fri Jun 19 19:23:00 2009 (4A3C1DD4)
9c050000 9c05e000   cdd      cdd.dll      unavailable (00000000)
ad567000 ad57d000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
90d40000 90d58000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
804e0000 805c0000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
8bf68000 8bf89000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
8049f000 804e0000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
90d5e000 90d61780   CmBatt   CmBatt.sys   Sat Jan 19 00:32:47 2008 (47918B7F)
80716000 80718900   compbatt compbatt.sys Sat Jan 19 00:32:47 2008 (47918B7F)
8f638000 8f645000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
8bf89000 8bf92000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
91d29000 91d40000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
a7d07000 a7d09c80   dgderdrv dgderdrv.sys Fri Apr 09 03:44:21 2010 (4BBEDAD5)
8bf57000 8bf68000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
90d6b000 90d89e80   dne2000  dne2000.sys  Mon Nov 10 19:59:21 2008 (4918D8E9)
827d6000 827fb000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
95209000 952c7000   dump_iaStor dump_iaStor.sys Mon Feb 12 15:46:47 2007 (45D0D237)
952c7000 952d1000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
9095b000 909fc000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
8bf30000 8bf57000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
91cae000 91d0c000   eeCtrl   eeCtrl.sys   Fri May 21 17:44:53 2010 (4BF6FED5)
91d0c000 91d29000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:53 2010 (4BF6FED5)
8f662000 8f68a000   fastfat  fastfat.SYS  Sat Apr 11 00:13:52 2009 (49E01900)
827bc000 827cc000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
8278a000 827bc000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
91000000 91009000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
a7d0a000 a7d12f20   FsUsbExDisk FsUsbExDisk.SYS Thu Oct 08 22:36:21 2009 (4ACEA1A5)
8baf5000 8bb10000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
90d58000 90d5d280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:16:53 2009 (4A1151B5)
82016000 82049000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8f749000 8f7d6000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
915ea000 915fa000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
8bc00000 8bc06380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
915e1000 915ea000   hidusb   hidusb.sys   Sat Apr 11 00:42:48 2009 (49E01FC8)
9114c000 91200000   HSX_CNXT HSX_CNXT.sys Thu Nov 02 22:42:05 2006 (454AAC7D)
91049000 9114c000   HSX_DPV  HSX_DPV.sys  Thu Nov 02 22:43:26 2006 (454AACCE)
9100c000 91049000   HSXHWAZL HSXHWAZL.sys Thu Nov 02 22:42:16 2006 (454AAC88)
a2606000 a2673000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
90ceb000 90cfe000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
826a6000 82764000   iastor   iastor.sys   Mon Feb 12 15:46:47 2007 (45D0D237)
82606000 826a6000   iastorv  iastorv.sys  Fri Oct 06 14:01:40 2006 (45269A04)
ad57d000 ad5d8000   IDSvix86 IDSvix86.sys Fri Nov 05 17:11:46 2010 (4CD47312)
8077c000 80783000   intelide intelide.sys Fri Jan 18 21:28:20 2008 (47916044)
8f6d6000 8f6e5000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
90d35000 90d40000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8f617000 8f620000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)
8040f000 80416000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
8bd67000 8bd91000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
8b809000 8b87a000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
91400000 91408500   LEqdUsb  LEqdUsb.Sys  Wed Jun 17 12:49:22 2009 (4A391E92)
91c0a000 91c0ae80   LHidEqd  LHidEqd.Sys  Wed Jun 17 12:49:25 2009 (4A391E95)
8f628000 8f62f080   LHidFilt LHidFilt.Sys Wed Jun 17 12:49:04 2009 (4A391E80)
953c0000 953d0000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8f630000 8f637800   LMouFilt LMouFilt.Sys Wed Jun 17 12:49:08 2009 (4A391E84)
952e0000 952fb000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
80416000 80486000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 02:23:19 2009 (49E03757)
a27f4000 a27f7180   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3)
8bde4000 8bdf1000   modem    modem.sys    Sat Jan 19 00:57:16 2008 (4791913C)
952d1000 952e0000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
90d2a000 90d35000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8f620000 8f628000   mouhid   mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)
80798000 807a8000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
a26a9000 a26be000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
a26be000 a26df000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
a26df000 a26fe000   mrxsmb   mrxsmb.sys   Fri Dec 04 10:56:08 2009 (4B193118)
a26fe000 a2737000   mrxsmb10 mrxsmb10.sys Fri Dec 04 10:56:13 2009 (4B19311D)
a2737000 a274f000   mrxsmb20 mrxsmb20.sys Sat Apr 11 00:14:28 2009 (49E01924)
9143e000 91449000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
806d8000 806e0000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
90d8a000 90db9000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
8b985000 8b9b0000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)
8be00000 8be0a000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
8bf21000 8bf30000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
ad54b000 ad55e580   NAVENG   NAVENG.SYS   Mon Dec 13 20:42:27 2010 (4D06CB83)
ad400000 ad54a900   NAVEX15  NAVEX15.SYS  Mon Dec 13 20:51:18 2010 (4D06CD96)
8b87a000 8b985000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
8bf9f000 8bfaa000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
8f645000 8f64f000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
8bfaa000 8bfcd000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
8bdd3000 8bde4000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
915b6000 915c4000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
91565000 91597000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
8b9b0000 8b9eb000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
90a01000 90c30000   NETw4v32 NETw4v32.sys Wed Sep 26 09:12:18 2007 (46FA5AB2)
91449000 91457000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
91c49000 91c53000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
82049000 82402000   nt       ntkrpamp.exe Tue Dec 08 11:59:54 2009 (4B1E860A)
8bc09000 8bd19000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
90000000 90007000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
90959000 9095a080   nvBridge nvBridge.kmd Tue Jun 16 11:45:08 2009 (4A37BE04)
90008000 90958ec0   nvlddmkm nvlddmkm.sys Tue Jun 16 12:17:41 2009 (4A37C5A5)
953d0000 953fa000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)
90c40000 90c4f300   ohci1394 ohci1394.sys Sat Apr 11 00:43:04 2009 (49E01FD8)
91597000 915ad000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
80707000 80716000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
806e0000 80707000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
80791000 80798000   pciide   pciide.sys   Sat Apr 11 00:39:10 2009 (49E01EEE)
80783000 80791000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
a7c0b000 a7ce9000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
805c0000 805ed000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
80486000 80497000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
827cc000 827d5200   PxHelp20 PxHelp20.sys Wed Mar 12 21:57:44 2008 (47D88A18)
91457000 91460000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8f7e1000 8f7f8000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
8bfcd000 8bfdc000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
8bfdc000 8bff0000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
8bd52000 8bd67000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
91c0d000 91c49000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
9142e000 91436000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
91436000 9143e000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
90c78000 90c86000   rimmptsk rimmptsk.sys Wed Nov 15 03:16:23 2006 (455ACCD7)
90c86000 90c9a000   rimsptsk rimsptsk.sys Tue Nov 14 22:42:45 2006 (455A8CB5)
90c9a000 90ceb000   rixdptsk rixdptsk.sys Tue Nov 14 20:35:19 2006 (455A6ED7)
8f64f000 8f662000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
90c5e000 90c78000   sdbus    sdbus.sys    Sat Apr 11 00:19:14 2009 (49E01A42)
a7ce9000 a7cf3000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
914f2000 91506000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
8bf01000 8bf20260   snman380 snman380.sys Tue Sep 16 13:09:22 2008 (48CFE842)
8bef9000 8bf01000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
95310000 953c0000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
a7d13000 a7d66000   SRTSP    SRTSP.SYS    Mon Jun 22 22:12:04 2009 (4A4039F4)
915d7000 915e0080   SRTSPX   SRTSPX.SYS   Mon Jun 22 22:15:26 2009 (4A403ABE)
a2776000 a27c4000   srv      srv.sys      Fri Dec 11 06:43:28 2009 (4B223060)
a274f000 a2776000   srv2     srv2.sys     Mon Sep 14 05:29:49 2009 (4AAE0D0D)
a2673000 a2690000   srvnet   srvnet.sys   Fri Dec 11 06:43:10 2009 (4B22304E)
90db9000 90dfa000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
8bb93000 8bbe8000   stwrt    stwrt.sys    Thu Sep 13 11:29:43 2007 (46E95767)
90dfa000 90dfb380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
807a8000 807f7000   SYMEFA   SYMEFA.SYS   Tue Jun 23 17:50:40 2009 (4A414E30)
914aa000 914cf000   SYMEVENT SYMEVENT.SYS Wed Jun 24 16:14:58 2009 (4A428942)
914dd000 914f1500   SYMFW    SYMFW.SYS    Mon Jul 06 20:21:46 2009 (4A52951A)
915ad000 915b6000   SymIMv   SymIMv.sys   Mon Jun 22 19:04:43 2009 (4A400E0B)
914cf000 914dd000   SYMNDISV SYMNDISV.SYS Mon Jul 06 20:25:19 2009 (4A5295EF)
91476000 914a9600   SYMTDI   SYMTDI.SYS   Mon Jul 06 20:21:23 2009 (4A529503)
8ba0b000 8baf5000   tcpip    tcpip.sys    Tue Dec 08 12:26:47 2009 (4B1E8C57)
a7cf3000 a7cff000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
8f7d6000 8f7e1000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
8be0d000 8bef8900   tdrpm174 tdrpm174.sys Tue Nov 18 05:05:06 2008 (49229352)
91460000 91476000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
8bff0000 8c000000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
952fb000 95304480   tifsfilt tifsfilt.sys Fri Sep 12 10:50:40 2008 (48CA81C0)
8bb10000 8bb92340   timntr   timntr.sys   Fri Sep 12 10:50:29 2008 (48CA81B5)
9c030000 9c039000   TSDDD    TSDDD.dll    unavailable (00000000)
8f6cd000 8f6d6000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
a7d66000 a7d71000   tunnel   tunnel.sys   Sat Jan 19 00:55:50 2008 (479190E6)
8bd91000 8bd9e000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
8f600000 8f617000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
91563000 91564700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
8f73a000 8f749000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
8bd9e000 8bdd3000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
8f6fc000 8f73a000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
ad5d8000 ad5e2000   usbprint usbprint.sys Sat Jan 19 01:14:40 2008 (47919550)
ad5e2000 ad5f7000   USBSTOR  USBSTOR.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8f6f1000 8f6fc000   usbuhci  usbuhci.sys  Sat Jan 19 00:53:20 2008 (47919050)
8bdf1000 8bdfd000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
9140d000 9142e000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
80723000 80732000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
80732000 8077c000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
8bd19000 8bd52000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
915c4000 915d7000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8f6e5000 8f6f1000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
80600000 8067c000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
8067c000 80689000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
9be10000 9c012000   win32k   win32k.sys   unavailable (00000000)
90d62000 90d6b000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
806cf000 806d8000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
a7cff000 a7d07000   xaudio   xaudio.sys   Fri Aug 04 20:39:09 2006 (44D3E8AD)
Unloaded modules:
ad57d000 ad5d8000   IDSvix86.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ad54b000 ad55f000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ad400000 ad54b000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8f6c2000 8f6cd000   tunnel.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
a1009000 a10c7000   hiber_iaStor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ad5e2000 ad5f7000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9154e000 91563000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
91c00000 91c0a000   usbprint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
91c53000 91cae000   IDSvix86.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ad553000 ad567000   NAVENG.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ad408000 ad553000   NAVEX15.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
ad57d000 ad57f000   INSTB32.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
95308000 95310000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
a27c4000 a27dc000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
95305000 95308000   LVUSBSta.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8bf92000 8bf9f000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8f604000 8f6c2000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8bdf1000 8bdfa000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
909fc000 909fe000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
90dfc000 90dff000   LVUSBSta.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command

Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Scan with your Anti Virus

Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored. If the list is extensive I have included the driver verifier test so that you may determine which drivers are in need of immediate attention.
Asacpi.sys is a driver from the Austek Computer Corp. Your driver is very old and is known to cause BSOD's in current Windows versions; it must be updated
http://support.asus.com/download/download.aspx?SLanguage=en-us

Uninstall your current Anti Virus and replace with Microsoft Security Essentials.
www.microsoft.com/Security_Essentials/

Apply Hot Fix
Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
richc46 -

thanks again for the quick response. i am progressing through the suggested approaches. however, a couple of questions:

1. SFC went through a verification process, CMD prompt closed with no further activity. i can only assume that the SFC results were 'normal'. is this a safe assumption?
2. memtest86 - my apologies, can you clarify what you mean by 'try good stick in each slot'? also, on the memtest/86 download page the auto-installer doesn't appear to support all MS OS's with the exception of Vista. is the 9x/2k/xp/7 compatible also with the Vista OS?
3. scanned system with Windows Defender all is running 'normal'. Regarding the Ascapi.sys driver, i looked in C:\Windows\System32\drivers and do not see this listed. what am i missing?
4. the recommended hotfix doesnt apply to the Vista OS, is there a compatible hotfix for Vista?

thanks again richc46 for all the help.
 

My Computer

System One

Start with a system restore point, first
"0x0000007F" Stop error occurs when the connection to some shared files is lost on a computer that is running Windows Vista or Windows Server 2008

You did not do the SFC properly. YOu must run as administrator. When you see the cmd pop up (at search), right click

First take the memory test. If you pass take any stick and test it in the MotherBoard slot. (for 3 passes). If you fail, take a good stick and test each slot 6 passes.

Scan with your Antivirus. Download and test with Malwarebytes, not Defender.
Apologies the Asacapi is part of my pro forma copy and paste. Does not apply to you. Me BAD.
For additional information on Vista and the memtest, read this
http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Read above for new information.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
You must log in or register to reply here.
Back
Top