switching user problems, needs help plz

[ian27766]

this is my first time to the forum and i just gott o say that iam not clued up on pc lol. ok i used xp for 5 yrs and now i have just bought a new pc with windows vista home premium, 32 bit operating system.

the problem i have got is with user accounts, i have admin account for me and 2 other accounts for my daughters but say for instance my daughter wishes to go onto her account wen either of us come to switch user it lets us but then when she goes to sign in to hers it just comes a blue screen with a little swirl in the midle but it wont let her log on, same goes for my other daughter.
they av to shut the pc down then restart it to get on to there accounts, i would b very gratefull for any help on this matter.


THANK you IAN27766

 

[garysgold]

Hello ian27766,

Welcome to the forums.

Have your daughters ever gotten logged in to their accounts? The first time they log on, Windows will take a little time to build the desktop, etc. Shouldn't take too long though. Are they able to log in from boot up?

Gary

 

[ian27766]

thank you for your promp reply gary,
yes when my daughters come to use the pc they can log on fine, its just if say i say to them swich user or log off so i can go on my account thats when i cant switch accounts, always having to close the pc down<

 

[garysgold]

Have you always had this problem or did it just start? Do you have a system restore point before this started happening? This tutorial will help if needed: http://www.vistax64.com/tutorials/76905-system-restore-how.html?ltr=S

Only other thing I know to do is to create two new accounts and move any files that need saving from the old to the new accounts and then delete the old accounts. I don't think you'll be able to use the same account names though. It would probably be easiest to do this from the built in Administrator account.

http://www.vistax64.com/tutorials/67567-administrator-account.html

I don't know of anything else to do, but others might.

Hope this is helpful.

Gary