SpyEraser Problem

[chris12121]

Problem signature
Problem Event Name: APPCRASH
Application Name: SpyEraser.exe
Application Version: 2.0.1.1531
Application Timestamp: 4791e435
Fault Module Name: StackHash_9d8c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 01d42660
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 9d8c
Additional Information 2: 47c2980cb7dcd441f7b48367e823bd2f
Additional Information 3: 57af
Additional Information 4: c64e6f4777c79d63b2fa52a027a7d3ff
Extra information about the problem
Bucket ID: 738511724

This is from the Problem Reports and Solutions section of the control panel, I just downloaded this software and as soon as I finished the instalation, and click Launch now, it says 'SpyEraser has stopped working'.

what is the problem?

Thanks

Chris