I have an HP dx6500, 2 years old, Vista Home Premium 32 bit.
I access internet through tethering my phone and have had no problems in the past. Recently Symantec & Norton have been blocking the ISP that my phone provider uses to connect the internet from the phone to the computer.
Now - I can connect to the internet through my dial up/tethering BUT it is super slow, there is no other way to describe it. When I access the network & sharing center it says I am connected, excellent strength & when I click 'view status' I am receiving around 32,450,000 bytes vs. sending 215,000 bytes. I'm not sure if this is the problem but it looks like it is.
I have Norton Security Suite and I already modified the firewall to allow the ISP from my phone provider for unhindered access to the internet.
When there is wi fi available I am able to get on the internet and it is FAST. so something is wrong with the dial up and I don't know what it is but I need help to fix it!!!
Any suggestions would be really helpful, I don't know a whole lot about computers/network connections. Thanks so much!
I access internet through tethering my phone and have had no problems in the past. Recently Symantec & Norton have been blocking the ISP that my phone provider uses to connect the internet from the phone to the computer.
Now - I can connect to the internet through my dial up/tethering BUT it is super slow, there is no other way to describe it. When I access the network & sharing center it says I am connected, excellent strength & when I click 'view status' I am receiving around 32,450,000 bytes vs. sending 215,000 bytes. I'm not sure if this is the problem but it looks like it is.
I have Norton Security Suite and I already modified the firewall to allow the ISP from my phone provider for unhindered access to the internet.
When there is wi fi available I am able to get on the internet and it is FAST. so something is wrong with the dial up and I don't know what it is but I need help to fix it!!!
Any suggestions would be really helpful, I don't know a whole lot about computers/network connections. Thanks so much!
