side-by-side configuration message?!? help

[Ahanna]

hi,

I can't seem to open any microsoft 2010 file/shortcut/programme etc. The following 2 messages appear.

1.) C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
The application has failed to start because its side-by-side cobfiguration is incorrect. Please see the application event log for more detail.

Appears when i tried to open shortcuts on my desktop and toolbar (windows only)

2.) This file does not have a programme associated with it for performing this action. Create an association in the Set Associations control panel.

Appears when i try to open excel and powerpoint in the Start menu

How do i sort this problem out?

Note: I have been away for 2 months, without the computer, so i cannot tell you when this problem began. I first tried to use word today (30th/Nov/2011). The computer has been on all the time, with the lid shut so it has been in sleep mode. Not sure if this makes a difference.
Also if you post any advice please be aware that i am very computer illiterate. I dont understand them and any relevant lingo unless basic. Please bare with me!!

Thanks,
Anastasia

 

[Yard Dog]

Hello, try the instructions here : http://www.vistax64.com/software/245768-side-side-configuration-incorrect-3.html#post1353747

 

[Ahanna]

Hi,

I had a look at that but was very confused with the steps - not having come from one person....as i said i'm not very good with computers! I don't want to do things in the wrong order...
If someone would be so kind as to go through a step-by-step with me i would really appreciate it!

Thanks

 

[Yard Dog]

niemiro is the genius behind that, follow his advice .

 

[Ahanna]

Thank you for referring me there. After following niemiro's advice and installing all 5 C++ files it started working (no idea which one worked I installed all of them in order before testing)

 

[Yard Dog]

Great, by his own admissions, the instructions do not work for a few, but , do for most. You were fortunate. Glad to hear you are up and running.