restore funtion not working

[harlza18]

hey all,

i have tried to get my system restore to work and it comes up with a error when i want to create a point.

Reason: The shadow copy provider had a unexpected error while trying to process the specified option (0x8004230F)

any help would be good.. cherrs

 

[roy69]

Are you using any backup software or partition software other than microsoft on your system. (Not for the restore perpose that you are having problems with)?

Do you close down your computer or use sleep?

Do you use any encryption programs?

 

[harlza18]

i did try backing up my music to a flash drive and it did'nt work and every now and then a box will come up saying backup has failed. no i am not useing any encryption programes. what i am trying to find is how to put system restore points back on. thats the code which i have posted erlier. i do put my computer to hibernation sometimes but starts back up and give me a BSoD sometimes.

 

[roy69]

Try shutting down your computer fully (to a power off state), then turning back on.

On backup and restore centre, where are the files set to backup to.

 

[harlza18]

ok i have it set to a removable drive E:\ i might have to change that. would a dvd disc help or how do i turn it off???