I am trying to use remote assistance. Both PC's are running Vista, I get the
invite, I am told the password however when we try to connect the message
comes back "Remote assistance cannot make the connection. The person you are
trying t help might have closed Remote Assistance."
I can confirm neither of us closed remote connection and we have disabled
all firewalls. We are using broadband connections with a min speed of 256K.
Any help would be greatly appreciated. I am a novice.
invite, I am told the password however when we try to connect the message
comes back "Remote assistance cannot make the connection. The person you are
trying t help might have closed Remote Assistance."
I can confirm neither of us closed remote connection and we have disabled
all firewalls. We are using broadband connections with a min speed of 256K.
Any help would be greatly appreciated. I am a novice.