Reload Vista

[Bodge]

Hi
My two month old toshiba satellite pro A210 has just died - it will not load windows visat - and after speaking with 15 million experts was basically told that it was probably a virus or spyware infecting the hardrive or the software......

anyhow i had a technicial come around and he pulled out the hard drive scanned and cleaned it - only found one issue on it... he then put it back in and the machine got a little further saying that it was going to repair the problems - however on the next reboot (after it had done what it needed to do) the same thing happened - could not get into windows - at the very start i have two options - start windows recover (remommended) or start windows normally either way does not work - get to the blue screen just before vista is about to start and it it says that the installed program can not start and click ok to turn off.

im now told that i need to somehow reload windows how ever the machine was brough with it pre installed and my recovery disc is sitting in my other house in London and i am in Melbourne.... I rang microsoft but they are not much help either....

can anyone help me out here please...
thanks
brett

 

[acdcfan]

Have you tried getting into Vista n a Safe mode?
Keep pressing F8 when starting and you should be presented with few options like Safe mode, Safe mode with networking.....
Do you know if you have hidden partition on your hard drive?
If you can get into safe mode then not all is lost.... Did you install any new programs recently?
Can you post a message you get with BSOD (Blue Screen Of Death)?

 

[Brink]

Hi Bodge,

Welcome to Vista Forums.

In addition to acdcfan's post, you can create a recovery disc that you can use to run a Startup Repair to see if that can fix your computer before having to resort to a reinstall of Vista. This tutorial will show you how to.

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

Hope this helps,
Shawn