Programs not working after SP1 install

thbiwa

New Member
Hi,
Hope someone can help!

In order to upgrade to Office 2010 I downloaded SP1.

Everything was fine for a day, but since (last two days) I can't open any Office program or IE - I just get a pop-up message saying: [X] "has stopped working. Windows is checking for a solution for the problem", then "Windows is collecting more information about the problem".

Any help greatly received!!

Thanks.
 

My Computer

Do you have a restore point from before the SP1 update? You may want to get your system back while you still can.

It's a good idea to use some kind of imaging backup program to bail out of disasters.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G 2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Last edited:

My Computer

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