problems with adobe flash..........

[64met]

New to forum, did a quick search here as welll on line and can't seem to find what I am experiencing. My wife's Toshiba labtop vista, 32 bit isn't DL Adobe Flash correctly. I have uninstalled-reinstalled the latest version but I still receive the error message " Please download latest version of Adobe flash to view this video". I just DL the latest version and I see it listed in my pograms. Am I missing something? Is there another windows related update neccessary? Very frustrating. Any help is greatly appreciated!

Thank you!

 

[richc46]

Uninstall the current d/l completelty, using Revno.
http://www.revouninstaller.com/
Then be sure that all remanants are completely removed with ccleaner.
Try to Download again.

If this is a current d/l remove with a System Restore in lieu of Revno and ccleaner to be sure that it is completely removed.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

http://kb2.adobe.com/cps/191/tn_19166.html
Does the problem video play on your computer?

Try with another browser. Firefox would be a good choice.

 

[64met]

Uninstall the current d/l completelty, using Revno.
Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
Then be sure that all remanants are completely removed with ccleaner.
Try to Download again.

If this is a current d/l remove with a System Restore in lieu of Revno and ccleaner to be sure that it is completely removed.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

Troubleshoot Flash Player installation | Windows
Does the problem video play on your computer?

Try with another browser. Firefox would be a good choice.

Took lazy way first- DL Firefox. ALL is good for now. I will circle back to the suggestions above this weekend. Thxs, again!

 

[richc46]

Well then try this shortcut
IE
Tools
internet options
advanced
reset
This will reset all the add ons.
If you work ok, then just put the addons back one at a time to find the cause.

If it works with Firefox the problem is with the browser. Reinstalling Adobe etc will not solve the problem.

 

[Patonb]

Another thing is to update/install reader fgirst, then do flash. No idea why but it works.