Problems installing civ 4 on vista

[ajscndrl]

Need help with the following-

I have installed civ 4 with the warlords expansion pack on my vista home edition premium 6.0. Install went smoothly.

When trying to launch the game i get this error message: This application has failed to start because D3DX9_32.DLL was not found. Re-installing the applicatio n may fix the problem.

I have tried re-installing with no luck.

Microsoft then tells me that the problem is with directx 9 and gives me a link to update the end user run-time installer. Which sounds like a perfect and easy fix.

Turns out that no matter what version or update i try to install I am screwed. I get this error message upon the initializing phase of the install: An internal system error occured: Please refer to the dx.error log or the Dx.log in your windows folder.

As i said it does not matter what version of directx i try to update i get the same message. Can I not play Civ 4 on vista? I have heard maybe the compatibility mode might fix but I am unsure how exactly to do that right. I have tried a few times...Also spent hours on the phone with game support and microsoft support and they have no answers?

Can anyone please help me this is my only computer!!!

Thanks-Alex

 

[S.SubZero]

Civ4 runs fine on Vista.

The dxwebinstaller should work. It's also lilkely the problem with Civ4. I have installed the latest DX web installer for some games and it ran fine. Be sure you are installing the latest, or at least one from when Vista existed. Such as this one:

Download details: DirectX End-User Runtime

 

[ajscndrl]

Thanks for replying but i have tried installing the latest web installer and i get an error message "An internal system error occured: Please refer to the dx.error log or the Dx.log in your windows folder."

Doesn't matter what version i try to install i get the same message. And I have looked at the logs and it says there are no issues.

I'm stumped

 

[mansrm81]

google D3DX9_32 and there are sites you can download the dll from.

 

[ajscndrl]

Once i have the dll downloaded do i need to run that application somehow

As of right now it has made no difference in ability to play the game thanks

 

[mansrm81]

put it in your system32 folder