Problem with Mouse Pointer

[Jim Merrilees]

Hi there

I recently had a power failure whilst working on my PC - I restarted it - but started getting problems - I have put both C and D drives through the Check Disk Utility.

To all intends iand purposes the Pc appears to be workin, except:

1. The Mouse pointer has the `working in the background` - i.e. the revolving circle which goes on for 5 secs then off for 1 sec and back to 5 secs etc.
I have tried changing the pointer but to no avail.

2. I can not delete anything in the C/ directorory Program Files

Any help/suggestions would be much appreciated

 

[RonS WIN TEAM]

Have you tried starting in safe mode? If you do, are you getting any of the same issues? Just as a precaution, I'd recommend backing up your files (that is, if you haven't already), in the case that something may happen or that you need to reinstall anything.

 

[Jim Merrilees]

Problem with Mouse Pointer and possible C drive

Hi there

The power to my PC was accidently switched off and on - delay about 30 seconds, then I have had all sorts of problems.

1. I got a message that certain files were corrupt - have have since used Check Disk Utilty on both C and D drives and it appears to have cured it.:huh:

2. On trying to use the Live Mail it kept asking for my password - I appear to have cured that:D

3. I now have the Mouse pointer with the `working in the background` icon - that is the revolving circle - which goes on and off every second for 5 seconds - I have tried to change it in the Mouse settings in the Control Panel - that is go back to default but it just stays the same.

4. I suspect that there is something amiss in the `C` drive as I have tried to delete a file in the Program Files - it will not delete.

The PC is, to all intents and purposes functioning reasonable well.

I would appreciate any Help/Suggestions


many thanks


Jim Merriless

 

[Jim Merrilees]

Hello there RONS WIN TEAM

Many thanks for your response and sorry for the delay in acknowledging same but I have been away for two (2) days.

In Safe Mode the Mouse Pointer acts as normal, that is it does not have working in the background - when I re-boot the Mouse Pointer is as before.

Yes I BackedUp my system and on reviewing the BackUp Log, It says `UNABLE TO BACKUP 29 FILES`

The system (PC) appears to be operating okay - so it must be something simple that is causing the problem

Would appreciate any futher suggestions/help

Again amny thanks

Jim Merrilees

 

[Ardneh]

Jim Merrilees:

You haven't mentioned whether you have tried the System Restore function.

Ardneh

 

[Jim Merrilees]

Hi there Ardneh

Many thanks for your reply - much appreciated - Yes -I have tried System Restore (not as good as XP) but seem that I can not get backto a date that I want for example it will only let me go back tgo 14 July 2009 - I want to the 10th and before.
I know that I must be going wrong some where - of course that is to be expected as I am a Mechanical Engineer well passed his sell date ( three score years + 10 and another wee bit. I am not over the moon with Vista - it was not my choice - as my previous PC Crashed/Wiped out and my new PC had VISTA installed - so I am waiting on WINDOWS 7 to go on the market - it can not be any worse than VISTA. Sorry to bore you but I cut my teeth on PC`s with AMIGA`s - enough said

Once again many thanks for your help

Jim M ( must change my user name)

 

[whs]

There may be some corrupted system files. Try sfc /scannow in cmd (as admin). It may fix the corrupted files.

 

[Ardneh]

Jim:

Sadly,your experience with System Restore is not unusual.

Just to touch on the obvious, I assume you've backed up your
personal files in case things deteriorate.

You might try troubleshooting with a Clean Boot as described here.

How to troubleshoot a problem by performing a clean boot in Windows Vista

Best Wishes.
Ardneh

 

[Jim Merrilees]

Hi there Ardneh

Many thanks for your suggestion to us use a CLEAN BOOT - but no joy - as I said the problem is more annoying than anything with the two arrow pointers oscilating between each other. It is not stopping me from operating my PC - so I will leave it for the present.

Many thanks for all your help and assistance

Jim M

 

[Jim Merrilees]

There may be some corrupted system files. Try sfc /scannow in cmd (as admin). It may fix the corrupted files.

Hi there WHS - many thanks for your suggestion - but I am bit of a coward using the cmd
do I just type in C:/sfc/scannow and press RReturn ?

Jim M

 

[whs]

Hi Jim, run command prompt (from all programs > accessories). You have to open it as admin. Then type SFC /SCANNOW (note the space in front of the slash (/). The letters can be caps or small letters. Then press Enter (return).

 

[Jim Merrilees]

Hi there - Many thanks for your reply and patience

Went into cmd
C:\Users\Jim>
added SFC /SCANNOW
Got message "You must be an administrator running a console in order to use the sfc utility"

 

[JMH]

Hi Jim,
When following whs instructions make sure that you right click the "Command Prompt" then click "Run as Administrator."

 

[Jim Merrilees]

Hi there

got the following message:

"Windows Resource Protection found corrupt files but was unable to fix some of them"
"Details are included in CBS.Log\CBS\CBS.Log"
"For example C:\Windows\Logs\CBS\CBS.Log."

Many thanks for your assitance and patience

Jim M