Playing CD's on Windows Vista

[Blazer1]

Hi

I'm a complete novice to computers. I've recently bought a new computer but can't seem to play CD's on it. The computer doesn't seem to be reading the drive. I've even tried playing the software and documentation disc that came with the printer and its not recognising that either. Please help. I'm useless with these things.

Cheers

 

[SIW2]

Hi Blazer,

Sounds like a hardware and/or connection fault - I would take it back to the shop and insist on a new pc. Don't let them fob you off by saying they'll repair it - get a new one ( under UK law , at any rate ).


If you are curious, you could see whether the cd/dvd drive is recognised.

Click the Start Orb, click computer, right click the cd/dvd drve, click Properties.

Then click the Hardware tab - you should see your hard disk listed at the top , and your cd/dvd drive underneath - click on it to highlight it and see if it says "this device is working properly ".


Have fun when you get your replacement pc

SIW2

 

[Blazer1]

Hey, thanks for that. I got it sorted. I took the side off and removed the power & data cables and re-connected them, that seemed to work but now i have another problem. The CD tray wont open. It was opening before and after i got the CD drive working it worked for a while but now won't open. There is a CD still in the tray. Any suggestions??

 

[SIW2]

Yes I suspected it simply wasn't connected properly - trouble is, if you end up taking it back to the shop, they won't be happy you opened it.

SIW2

 

[ripbox]

to get your cd out 1st turn off the power
there will be a small pin hole in the front below the tray
Insert a small pin inside and push firmly and you will see the drive open slightly
now pull the draw open and remove your cd....

now back to the shop and lie threw your teeth don't tell them you been inside just tell them it never opened from day 1