Personal Folder not closing properly

[johnthorpe]

I'm running Microsoft Office 2003 Standard Edition under Windows Vista Home Premium SP1.

Recently I've been getting the following message when opening Outlook:

"The data file 'Personal Folders' was not closed properly. This file is being checked for problems"

I then have to wait several minutes while the file is checked before I can start using Outlook.

It doesn't happen everytime I start Outlook, but often enough to be irritating.

I have tried closing Outlook using the "Exit" option on the "File" menu and also the "X" option, but it doesn't seem to matter which method I use. The "not closed properly" message seems to appear at random.

I'm using MS Office Outlook 2003 SP3 and running Windows Vista Home Premium.

I would welcome suggestions on how I can fix this issue. Thanks.

 

[kword88]

this usually happens when you close outlook while it is performing a task such as archiving or synchronizing.try running repair from the help menu to replace any missing or damaged program files.

 

[johnthorpe]

Thanks, I would like to try that and I've found the repair file to use, but not the file to use it on. Can you tell me which file I need to repair and where I find it?

 

[kword88]

take a look here:

http://office.microsoft.com/en-us/outlook/HP030822101033.aspx

 

[johnthorpe]

Thanks again, but it doesn't help me find the file on Vista - it only gives information for XP and Windows 2000