Parental control troubles, help please...

[Egon]

Please , need help . Been trying to solve my problem for a couple of days now with no avail. I am the administrator and the only user on the computer, never touched parental control. Now, it blocks one of my games, i tried to turn off the settings in control panel but it says that I cant beacose the securiti isnt supposed to block admin. Well, it still does, I am not familiar obout this tipe of security at all so I really dont know what to do. I would like to uninstall it or disable it . Thanx in advance, any help would be welcome.

 

[richc46]

Use the easy approach, try system restore from a point prior to the problem.

 

[Egon]

Ok, ill try . What if it doesnt work? can this parental control be uninstalled? thnx

 

[richc46]

There are things that we can do, but I think with system restore the problem will be solved. IF not we can unistall it.

 

[Egon]

ill need a little help with that too, never done system restore. thnx

 

[richc46]

I will get you the tutorial that explains everything. You are with friends, we will give you all the help that you need. Be right back.

 

[richc46]

Here is our tutorial explaining it all. Take your time, read and understand. If you have a problem, just come back and talk to me, as a friend, I will help all that I can. If I do not know the answer, you have a lot of other friends here, too, that will gladly help, too.

http://www.vistax64.com/tutorials/76905-system-restore-how.html?filter[11]=Backup Restore

You must be sure that when you use System Restore you set it to a point prior to the problem. Go back a week before the problem

 

[Egon]

Ill go study it right away, i hope it works, Thank you very much

 

[richc46]

Take your time Egon, I will be here when you are ready. If I do not answer right away, I will first thing, when I return to the computer.

Just had a thought. You said that you tried to turn off parental controls. At this point I am not sure if you did it correctly, read this and try again. In fact you try the next stip, you can disable it, if nothing else worked. Normally that would be the first step, but because you are in an adminstrator account, things are not working properly.

http://www.vistax64.com/tutorials/95139-parental-controls-setup-use.html

 

[richc46]

Dont worry, when you read the above, and try to turn off the parental controls, it may not work. If that is the case, we will let the secret or hidden administrator account do it for you. We can correct the corruption in the files, too. Relax, there are a lot of things that we can try. We will get rid of this problem.

 

[Egon]

Ok, i did the restore. The game is uninstalled so ill install it now and see if it works. However, the " Steam " program which enables me to start the game and connect it online sais : " Running stem in Windows compatibility mode is not recomended please remove any such settings under file properties for steam exe. " What should i do ? oh yeah, and my msn contacts and saved game files have been deleted. Is this normal after the restore? Or is something seriously wrong?

 

[richc46]

System restore will only change that which you did after the date that you chose. How far back did you go?

 

[Egon]

only 2 days. But then i read that it should go back a week before the problem. should i do it again or?

 

[richc46]

First do not worry about anything, system restore can put you back to where you were whem you started, if there are problems.


In the last week, did you make any changes to the computer that would make you unhappy if you lost them and cannot be replaced?

 

[Egon]

No, ill do it , should i first check the game, see if this last restore did some good?

 

[richc46]

Yes, use the game, enjoy the computer, if there are still problems. Post them carefully and you will be helped.

 

[Egon]

So, if the problem persists i should restore a week then see what happens? one more thing please, How do i turn windows compatibility mode on the user and ...should i do this at all? it asked me to do this. Thnaks for your time and patience

 

[richc46]

We are friends now Egon, I will give you all the time that you need.

Its hard to do too much at one time using posts. So lets stay with one thing at a time.

Try the game, then come back and tell me what happened.

 

[Egon]

Can I contact you tommorow? Need to wake up early. Thanks for all your help so far

 

[richc46]

You can post anytime that you like. If I am not here someone else will help. When I log in, I will get a notice that you posted. I will check. If no one else has helped I will be there for you. You will not be alone.

Good Night,

I am Richard.