not all files appear when browsing??

[stradibarrius]

I have recently had to change from an XP machine to a Vista 64 machine.
My problem is when I am typing an email in Office Professional 2007, and want to attach a photo for example, I click on "attach file" and click on "pictures". All of the folders that contain photos do not appear.

How do I make all of the folders appear when browsing to attach a file to an email??

 

[JMH]

Hi stradibarrius,
Have you checked for an answer to your question this way?
Outlook > Help > Microsoft Office Outlook Help.There is a wealth of info here.


You might like to check this link too -

http://office.microsoft.com/en-us/suites/results.aspx?qu=attach+a+picture++in+outlook

 

[stradibarrius]

I did read those "help" documents but they only tell you how to attach a photo. It does not address the issue of when you "browse" to attach the file that not all files appear. They all appear if I want to attach to a "word" doc. They all appear when I go to "pictures" They all appear in Photoshop CS3. They are only missing when I try to attach to a Outlook 2007 email.

To further clarify the problem, in my "pictures" file I have several "folders". Travel, Kids, Dogs etc. When I try to attach a photo to an email and I "insert" and browse, only the travel and dogs folders appear...where is the "kids" folder????
I had had Office 2007 on my XP machine and did not have this problem. It has only appeared since I had to change over to a Vista 64 machine.

 

[JMH]

I did read those "help" documents but they only tell you how to attach a photo. It does not address the issue of when you "browse" to attach the file that not all files appear. They all appear if I want to attach to a "word" doc. They all appear when I go to "pictures" They all appear in Photoshop CS3. They are only missing when I try to attach to a Outlook 2007 email.

To further clarify the problem, in my "pictures" file I have several "folders". Travel, Kids, Dogs etc. When I try to attach a photo to an email and I "insert" and browse, only the travel and dogs folders appear...where is the "kids" folder????
I had had Office 2007 on my XP machine and did not have this problem. It has only appeared since I had to change over to a Vista 64 machine.

Yes mine is similar to yours.

This is what I do -
Outlook - New Mail Message - attach file - pictures - pics folder - click - my pics folder - click - and I have a choice of 20 sub folders such as dogs, home, garden etc. - open relevant folder - click on desired pic - insert

If your problem can't be readily corrected why not use Word & send your pic as an email attachment?
Have you tried Office Diagnostics? [ although I doubt if that would solve your problem.]

 

[stradibarrius]

No that would not really solve my problem. There has to be a fix for this and I bet it is simple...

 

[stradibarrius]

I forgot to ask, where are the Office diagnostics?

 

[JMH]

Re your comment - "There has to be a fix for this and I bet it is simple... '

Reckon that you are right.
Sometimes we can't see the wood for the trees.
I will keep looking as no doubt you will.

For Office Diagnostics -
Start - All programs - Microsoft Office - MS Office Tools - MS Office Diagnostics,