no sound at all....

[deuceofhearts]

hello,
i recently purchased vista ultimate x64 and did the downgrade from xp pro sp2. computer ran like a dream in the customized version of xp i was running. now the system will not play sound...at all. proper drivers are installed, have tried it in media player and itunes and from the sounds window in control panel. system specs are as follows...
Asus m2n-e sli motherboard
AMD 3.0ghz x2 duo core
4 2gig sticks of g.skill memory
Western Digital 7200rpm 320g sata hd
Western Digital 7200rpm 250g sata hd
Ultra 500w sli power supply
2 xfx 8600 gt xxx 256mb running in sli
Linksys wmp54g wireless pci card (which is having some packet loss issues)
Coolermaster 690c case
DCLCD 22" widescreen lcd monitor
Saitek eclipse keyboard
Black Microsoft 3 button mouse
Acoustic Authority 2.1, a-3780rb 180 watt sub

i am using on-board sound because my currently unplugged turtle beach rivera does not support 64 bit os. the onboard sound is c-media cm6501 like sound device. i used the driver cd that came with the mobo and it had x64 drivers that windows recognized and installed. driver version is 5.12.08.1701 (lib v74) and yes i checked the manufacturers website and tried the latest driver they have on there with the same result. the speakers work when plugged into other things and i have tried all 6 audio ports on the back of my pc just in case vista switched them around. can anyone tell me anything i have not already tried?

 

[deuceofhearts]

sorry for double posts. is the problem with packet loss from linksys wireless card.

 

[Clevo]

IF you have changed from a sound card to on board sound you also have to make sure you turn on the onboard sound from the BIOS

 

[SCSIraidGURU]

Check the device manager for problems. Verify in control panel under sound it is installed. Make sure its not muted. If on-board sound, make sure the BIOS has it enabled. If a sound adapter, verify the on-board sound is disabled.

 

[deuceofhearts]

the sound is enabled in the bios and the old rivera was taken out before the vista install after a short uneventful drivers search. the card is properly installed and vista says it is working, sees the audio going out of the card but does not acknowledge that any jacks are plugged in, they clearly are. nothing is muted. nothing is even turned down, the music i am playing at the moment with the volume levels should be breaking windows and have the police at my door within minutes. any other recommendations?

 

[SCSIraidGURU]

Did you install the chipset drivers for your OS?

 

[deuceofhearts]

let me put it this way there is not a single component in device manager that vista does not recognize and have drivers for.

 

[deuceofhearts]

does anybody have anything? anything at all? i need to have my music back. my ipod does not crank out enough power thru the tiny ear buds....

 

[Shao128]

Have you gone into the speaks properties and checked the Level tab, to ensure the volume levels are all up?

This is what I'm refering to:

 

[hatehereyes]

so the turtle beach sound card is not in the system?

if it is...
did you go to the sound properties and set the default device to play back through your on board sound?

 

[SCSIraidGURU]

Disable the on-board sound in BIOS. Reboot Vista. Make sure its removed from device manager. Shutdown. Enable the sound in the BIOS. Reload the drivers.

 

[deuceofhearts]

shao128,
did all that days ago, even tested ever option in the advanced tab as to quality of the sound coming out. no luck.

hatehereyes,
turtle beach card not in system...hasn't been since before vista install.

scsiraidguru,
tried that, even uninstalled the device and told it to remove the driver. rebooted and it found it right away...still no sound.

anything else?

 

[SCSIraidGURU]

test your speakers on another computer. Try a headset. Verify the speaker configuration in Vista.

 

[deuceofhearts]

speakers work with two other computers. vista is configured to 2 speaker mode. i actually have two speakers and a sub, but there is no option for 2.1. have tried it in all other modes with no success (5.1...7.1...etc.) are we getting any closer to the root of the problem? does it have a nice short name? is it 5 letters long?

 

[dmex]

speakers work with two other computers. vista is configured to 2 speaker mode. i actually have two speakers and a sub, but there is no option for 2.1. have tried it in all other modes with no success (5.1...7.1...etc.) are we getting any closer to the root of the problem? does it have a nice short name? is it 5 letters long?

Hi Duceofhearts,

If your not hearing sound after changing the volume levels it means you dont have the correct Audio drivers installed, Whats the manufacturer and model of your motherboard?

 

[deuceofhearts]

i have an m2ne sli from asus. onboard sound worked in xp pro sp2 no problems. latest drivers from asus website installed. the ones specified for the onboard sound for the motherboard for use with vista x64.

 

[dmex]

i have an m2ne sli from asus. onboard sound worked in xp pro sp2 no problems. latest drivers from asus website installed. the ones specified for the onboard sound for the motherboard for use with vista x64.

Hey Duceofhearts,

Goto this website and download the Audio Driver for your version of Vista: http://support.asus.com/download/download_item.aspx?product=1&model=M2N-E&SLanguage=en-us

After its installed check your Sound options and try play some audio again...

Steven

 

[deuceofhearts]

that is not my motherboard, this is...and it is the driver i have installed right now.


Vista 64bit
Version V5.12.8.1701 2006/12/11 update Description C-Media CM6501 Audio Driver V5.12.8.1701 for Windows Vista. File Size 5.23 (MBytes) Download from Global China http://javascript<b></b>:CopyLink('dlstMap__ctl3_rptrMap__ctl1_hldCopyLink_map')

 

[dmex]

i have an m2ne sli from asus.

Thats the link for the motherboard you have plus it doesnt use CMedia drivers it uses ADI drivers, You will need the ADI drivers before you will hear anything...I have a fair few ASUS boards running Vista and they need the ADI drivers and untill you have them the real sound device will not show up in Device Manager

Steven

 

[deuceofhearts]

brilliant plan, but it wont work.
first, i swear on all that is good and holy that mine is the m2n-e sli, there is a difference between to two boards. secondly both the install files:

Vista 64bit

Version V6.10.01.5100 2006/11/13 update

Description SoundMAX ADI1988 Audio Driver V6.10.01.5100 for Windows 32/64bit Vista.(Vista beta drivers are for testing only)

File Size 3.38 (MBytes)

Download from

Global

China

Vista 64bit

Version 6.10.01.6110 2007/04/10 update

Description SoundMAX ADI1988 Audio Driver V6.10.01.6110 for Windows 32bit Vista.(WHQL),V6.10.02.6110 for Windows 64bit Vista.(WHQL)

File Size 4.97 (MBytes)

Download from

Global

China

are broken. this error: the file ....\audio_vista_v610005100\audio_vista_v6/10.01.5100\amd64\vista\smwdm.sys is missing

comes up whenever i try to install using setup.exe. when i tried installing thru the device manager and showing it the correct file path vista tells me i have a usb audio device and refuses to consider other options.