no sound after sp1

[hoopkl]

Hi, I am sure this is a repetitive question, but I am in desperate need of help.

I installed the service pack 1 and I don't have sound now. I have tried reinstalling my drivers, and all that other mumbo-jumbo from the microsoft page, but I still don't have sound.

I have vista home premium, running on an Acer aspire t180. Does anyone know what I can do, or where I can go to solve this problem? According to my computer, my speakers are working....there is just NO SOUND!!!

I kinda want to pull my hair out now.....

 

[solonfox]

Have you tried backing off SP1?

Sure sounds (sorry) like a sound driver problem.

Here's a partial list of audio drivers that do not work with SP1:

Audio drivers

Realtek AC'97 •For x86-based computers: Alcxwdm.sys - version 6.0.1.6242 or earlier •For x64-based computers: Alcwdm64.sys - version 6.0.1.6242 or earlier IDT/SigmaTel •For x86-based computers: Sthda.cat - published 12/17/07 or earlier•For x64-based computers: Sthda64.cat - published 12/17/07 or earlier IDT/SigmaTel •For x86-based computers: Stwrt.cat - published 12/17/07 or earlier •For x64-based computers: Stwrt64.cat - published 12/17/07 or earlier

Exceptions for IDT/SigmaTel drivers were made on certain models of Dell, HP, and Sony computers because these drivers were updated to address this issue before the 12/17/07 publish date. Creative Audigy •For x86-based and x64-based computers: P17.sys – versions earlier than 5.12.1.2004

Note Creative encourages users who do not already have version 5.12.1.2004 to update to this version of the driver before updating to SP1. Conexant HD Audio •For x86-based computers: Chdart.sys - version 4.32.0.0 or earlier •For x64-based computers: Chdart64.sys - version 4.32.0.0 or earlier
from - Windows Vista Service Pack 1 is not available for installation from Windows Update and is not offered by Automatic Updates

I'd check back at the Acer site often for any updates. I'd also try going to a restore point prior to SP1 and backing off any audio/sound driver updates since SP1.

 

[johngalt]

Try a simple uninstalling and then reinstalling your sound card drivers. Get the latest driver from Acer.

 

[hoopkl]

I ended up uninstalling the service pack update...and my sound was there. So.....I don't know what to do, never update again? That can't be good.

 

[johngalt]

No, as I said install Sp1, uninstall your sound drivers and then install them again.

 

[IRLegend]

i can't find the cds that came wit my computer. i have a M2N-E SLI ASUS motherboard running Vista Home Premium 32bit. i went to ASUSTeK Computer Inc.-Support- but when i press the ASUS navigation wizard button it doesn't auto detect

 

[johngalt]

Then manually find your drivers - don't ever use the drivers off the CD as you never know how old those are.

 

[IRLegend]

i'm above average about most things when it comes to computers but where do i find out wha series it is

 

[johngalt]

https://secure3.tx.acer.com/FindSystem/FindSystem.aspx?title=Information About Your System

 

[IRLegend]

where do u find the serial number i'm tired of just uninstallin the update

 

[johngalt]

I'd read the documentation that came with the system for that - I only own Acer monitors, and I can see them pretty easily by looking at the back, but I have no idea on the computers.

 

[IRLegend]

i've uninstalled and tried everything else but i don't know how to find out exactly what driver series model i need to install can somebody please help

i just uninstalled the SP but not the sounds randomly keeps cutting out

 

[stormy13]

Series refers to the socket type, and in your case it is an AM2/AM2+. Once you get there the latest driver for your board is,

Version 6.0.07.0207 2007/08/31 update
OS Vista 32bit / Vista 64bit
Description C-Media CM6501 Audio Driver V6.0.07.0207 for Windows Vista and Windows 64bit Vista.
File Size 30.53 (MBytes)