no internet connection after norton uninstalled

mazmas99

New Member
Hello,


I was installing new copy of Norton internet security 2010.It required removal of existing expired Norton internet security. After deleting when asked to restart computer noticed internet connection lost. Tried everything spoke to Norton support they manually deleted the old version but still no internet. They have asked me to go back to virgin as they think it is their problem. Which I don't agree as same copy entitles me to install on 3 PC's and I have managed to install on remaining computers without any problems the only difference is they use xp. I have also checked belkin adaptor it works ok on other computer.
My specs are

Vista home premium
Virgin cable connection
D-link router
With Belking wireless g usb adaptor

any help will be appreciated
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Hello,

I applied advice found here and used Norton removal programe and it did the job. Wonder why Norton wasted so much of my time and never suggested to download on a memory stick and run it on the effected computer. Once again big thanks to all.
 

My Computer

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