no connection

randle

New Member
mu computer wont allow me to connect it keeps saying media state media disconnect everytime i check the ip address can someone help me fix this problem
 

My Computer

I'm sorry but we'll need a lot more information before we can help you out as we can't see your machine so don't know what you have or how you connect, do you have a router or just a modem.

Post back telling us what OS you use who your ISP is how you are trying to connect, is it via wireless or Ethernet. What anti-virus and firewall do you use and if you have a router what is the make and model.
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD) 931GB Hitachi HGST HTS721010A9E630 (SATA
    Mouse
    Microsoft Optical Wheel Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)
I agree with Joan..we need a lot more info. Before posting the info ,try turning the power to your modem off for ten seconds then re-power and try connection.It may be that your router has stopped all traffic due to an unauthorised attempt to access your system.
 

My Computer

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