no audio

[kayleighcasey]

i cant figure out why my audio is not working. it keeps saying " no audio output device is installed" but my audio was working yesterday? i need help! does anybody know the answer?

 

[Shadowjk]

Is it a Laptop or a Desktop?

Have you tried to reinstall the Drivers for the Audio Device

Please see the Attachment for more information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

 

[kayleighcasey]

yes it's a toshiba laptop, and i've tried installing a driver, but i am also trying to do it for free. i've tried going to my device manager to look for problems, but there is no tab to click to check on sound devices.

 

[Shadowjk]

Just Right click your current audio Driver and click Uninstall after that Restart your Computer then test the sound if it Doesn't work report back

Many Thanks,
Josh

 

[kayleighcasey]

this is a dumb question, but how do i find my audio driver?

 

[Shadowjk]

I hope this Helps

See the attachments

Josh

 

[Shadowjk]

If it asks you to Restart your Computer please do

 

[kayleighcasey]

this is what i pulled up, and i've already restarted my computer. still no sound. it's telling me that there's a problem but i dont know how to fix it

 

[kayleighcasey]

thank you for your help, by the way

 

[Shadowjk]

this is what i pulled up, and i've already restarted my computer. still no sound. it's telling me that there's a problem but i dont know how to fix it

Could you Please Reinstall that Driver and Report Back, I will be Doing some Research

 

[kayleighcasey]

i re-installed it and it said
This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

and also the attachment

 

[Shadowjk]

Okay could you please Run a System Restore to Restore any changes that you have made

See http://www.vistax64.com/tutorials/76905-system-restore-how.html

For More Information

Hope This Helps,
Josh

 

[Manyenya]

Hi
Sorry to learn your working sound driver works no more as i speak. This at times happen when you don't observe what's updating in win update centre. Am sure an update to previously installed drivers were updated as well. Try the following to see if the issue is resolved:
1. Roll back your sound drivers by selecting speaker icon in the control panel and restart your system.

If the above solve your problem not then try step 2:
2. Go to device management and Uninstall sound drivers present and restart again.

On restart your windows will detect a new device and will try to install it's drivers. If your system was working ok previously then best drivers will be selected by default. If not then restart your system and make sure you are connected to internet before a pop up to install sound driver appears. When done just select recommended option and give it time as it searches through windows update.

Hope everything will be fine otherwise realtek is tha last option though not so good with 32bit system.

 

[kayleighcasey]

okay my system has been restored, but still no luck

 

[Shadowjk]

What was it exactly you Did BEFORE your Sound Disappeared Because it looks like your computer cannot see your Speakers

Josh

 

[kayleighcasey]

i was listening to my itunes yesterday and i just closed my laptop. i re-opened it today after traveling to a friends house and the red X appeared on my speaker in the lower right hand corner

 

[richc46]

Try each of these steps carefully and slowly and you should be working again.
How to Fix No Speaker and No Audio on Code 10 | eHow.com

 

[kayleighcasey]

okay thank you

 

[richc46]

Just take your time, it may work.

If not, try Mr Fix it
http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-sound-problems