No Audio Output

K

KyoZero

New Member
My wife's laptop is running Vista. Tonight it made a loud beep and now she has the No Audio Output error.

I've checked out the sites and none are working.

I went to device manager and checked for sound, game controllers and that doesn't exist. I have no idea how I can find out what soundcard she has as I am unable to see the card or driver. Any ideas?

SOLVED

-Kyo
 
Last edited:

My Computer

System One

KyoZero said:
My wife's laptop is running Vista. Tonight it made a loud beep and now she has the No Audio Output error.

I've checked out the sites and none are working.

I went to device manager and checked for sound, game controllers and that doesn't exist. I have no idea how I can find out what soundcard she has as I am unable to see the card or driver. Any ideas?

-Kyo
Click to expand...

Hello Kyo,

Welcome to Vista Forums.

What is the manufacture and model number of the laptop?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
That's part of the issue

It's an HP Pavillion Entertainment PC (Laptop)

When I go to start menu where I would normal find the model type it isn't there. The rest of the info is but it doesn't list model type

-Kyo
 

My Computer

System One

Kyo,

Try the following:

HP said:
To resolve the problem, restore the audio drivers for the original sound hardware. This resets the audio settings and reinitializes the sound configuration. Complete the following steps until sound is restored:
  1. Click Start
    c00834869.gif
    .
  2. In the Start search box, type recovery . Then click Recovery Manager .
    Figure 3: Opening Recovery Manager
    c01711915.jpg

  3. In the User Account Control window, click Continue .
  4. In the Recovery Manager window that displays, click Next .
  5. On the Reinstall software programs that came with your computer screen, click No, I would like to see other options . Then click Next .
    Figure 4: Reinstall software screen
    c01711916.jpg

  6. In the Reinstall hardware drivers screen, click Yes . Then click Next .
    Figure 5: Reinstall hardware drivers screen
    c01711917.jpg

  7. On the Welcome to Hardware Driver Reinstaller screen, click Next .
  8. In the driver list, select the name of the sound adapter installed on the system. Then click Next .
    Figure 6: Select a driver to reinstall screen
    c01711918.jpg

    The Reinstaller progress screen displays.
  9. When complete, the Reinstallation is complete screen displays. Click Finish to restart the computer.
  10. After the computer starts, test for sound.
  11. If there is no sound and the error still displays, update the audio driver.
    Go to the HP Software download page , type the specific model number for your computer, and follow the instructions on the pages to find an audio update for your computer.
  12. If an update is available from HP, download and install it. Test for sound after installing the software.
    If there is not an updated audio driver on the HP Web site, or if the error still displays after downloading and installing an update from HP, continue to the next step.
  13. Update the audio driver using Device Manager as follows:
    1. Connect to the Internet.
    2. Click Start
      c00834869.gif
      , type device manager into the Start Search field, and click Device Manager in the Programs list.
      The Device Manager window opens.
    3. Double-click Sound, video and game controllers .
      Figure 7: Sound device in Device Manager
      c00855449.gif

    4. Right-click the name of the audio device listed under Sound, video and game controllers.
    5. Select Update Driver Software .
      Figure 8: Update Driver Software screen
      c01162470.gif

    6. Click Search automatically for updated driver software .
      Figure 9: How do you want to search for driver software screen
      c02518007.jpg

    7. Windows checks for and installs any updated drivers. The window displays whether the computer already has the latest available driver or if Windows was able to successfully update the audio driver.
      Figure 10: Windows has successfully updated your driver software screen
      c02518008.jpg

    8. If prompted, restart the computer.
  14. If you cannot find a driver from HP, download and install an updated audio driver package from the audio technology provider.


    Your computer probably uses Realtek or Creative Audigy software. If so, you can download and install audio drivers from one of the following sites:
  15. If there is no sound and the error still displays, use Microsoft System Restore to restore the system to a time when it was working.
  16. If there is no sound and the error still displays, use HP System Recovery to restore the system to it's original configuration.
  17. If the error still displays, service the computer. If your computer has a PCI sound card, the card may need to be removed and reseated, or replaced.
Click to expand...

Source: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01695430&cc=us&lc=en&dlc=en
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Mouse
    HP: M/N:M-SBQ133
    Keyboard
    HP: Model Number: KB0911
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
I am also experiencing no sound on my Dell Inspiron 1720 laptop- with and without headphones. I have checked everything, run the diagnostics, etc. and even had a friend who works at a computer store check it. I am afraid it may be the motherboard and that would be too costly to replace. Can I connect external speakers if the internal speakers don't work? I just need some sound for talking to my son via Skype, videos, etc. Please help?? I am new to this so don't quite understand how to post my own message so am replying to this thread. If there is a better way, please advise. Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Dell Laptop Inspiron 1720
Do your HeadPhones work when Plugged in? If Not then it inserting External Speakers are not going to work either

Many Thanks,
Josb
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hello Meme,

My first suggestion to you is to uninstall and reinstall your sound card. That process is gone over in greater detail here. If this is unsuccessful I suggest using a different audio driver such as realtek hd audio drivers, they are third party software and may solve your issue. If not it has been my experience in the past that devices being randomly uninstalled can be a sign of a possible malware infection. You might want to consider scanning your system.
 

My Computer

System One

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