Need help, cant unstall a program.

[Rondogg]

Hey there..today I did a system restore back to the 8th of June. And well I had removed my Embarq Secruity Protection a few weeks ago...but since I did the system restore it was back. Anyways...when I unstall the program and when it restarts, the program is still there. I cant even delete it from the C drive, and when I right click on a file or folder I get about 4 error messeges all together once I hit ok. Its something like this,

c:\Program Files (x86)\Embarq Online Security 8/Common/fp...
Error loading resources for: file not found

Plz help me.

 

[tom982]

Download, install and run CCleaner:

CCleaner - Optimization and Cleaning - Free Download

Run the cleaner, and the registry cleaner, but backup the registry when prompted.


You can also try revo uninstaller:

Revo Uninstaller Pro - Uninstall software, remove programs, solve uninstall problems

Tom

 

[Rondogg]

ok thank you..I'll try that. Question though...wat if I just did another system restore back to yesturday? because the embarq program wasn't on my computer at that time and also I think I found the solution to the reason I restore in the first place.

 

[tom982]

Yes try that and if it doesn't work, then try my option

Tom

 

[Rondogg]

Alright, thank you. I'll reply back once I've done that to inform you.

 

[Rondogg]

KK, everythings back to normal so far I think. Would you still recommend me running the CCleaner???

 

[tom982]

KK, everythings back to normal so far I think. Would you still recommend me running the CCleaner???

That's good to hear. Yes I would recommend the regular use of CCleaner to prevent your system from getting clogged up with un-needed temporary files.

Tom

 

[Shadowjk]

Also backup the registry when prompted because when you don't that is when your computer fails

 

[Rondogg]

I havent run the CCleaner yet...but I'm getting this error and I download AVG and its not workin right.

KbdStub.exe - NET Framework Initialization Error
C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
could not be loaded

 

[Rondogg]

Ok, I've ran the CCleaner....but Im still getting this when my computer starts up.

KbdStub.exe - NET Framework Initialization Error
C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
could not be loaded

And...AVG Im getting all kinds of stuff. Its telling me my "Online Shield" is not active and "Resident Shield" is not active. Plus it wont run the frist scan after you download it...and it wont let me turn it on in my Windows Secruity Center. I've hit disable and enable on everything and Ive been getting this pop ups from AVG.

AVG Cache Server has stopped working and closed

&

AVG Command - Line Scanning Utility has stopped workin and closed.

I dunno whats going on, can you guys help me plz? I try'd doing another system restore but it only give me two dates from today now to restore back to for some reason and it was giving me back till Febuary. Help me, thank you.

 

[Rondogg]

Anyone?

 

[tom982]

Let's start with the system restore question, have you checked that you have selected the tick box when trying to do a system restore? The tick box that I am talking about, is something like "Show restore points from before 5 days ago"?

Before you do the following steps, please take note of what version of the .NET framework that you have installed (it will be in the installed programs list). Write this down or remember it, you may need it later.

And now to the .NET framework error, have you tried to reinstall or repair it yet?

If not, try repairing it by:

1. Open the start menu
2. Click on control panel
3. Select Programs and Features
4. Select Programs

Locate the .NET framework on that list and select uninstall, you will now be shown a dialogue box with a few options, firstly I want you to try repair

And if that fails, then try uninstall, and then download the same version that you had before.

You say that you are running AVG, firstly is this a legal copy? And secondly, is it the paid version or the free version?

Tom

 

[Rondogg]

The tick box isnt there anymore for the system restore...idk what happen.

 

[Rondogg]

now the only .Net Framework in my programs list is

Microsoft .NET Framework 3.5 SP1

Which was installed back on 7/3/2009, and isn't givin me a repair option.

 

[tom982]

Are you running 64 bit?

Tom

 

[Rondogg]

Yes...and I got to repair part on the .NET but was getting alot of Programs have stopped working and then at the end it tols me I was runnin the newer version and I got an ngen.exe error.

 

[Rondogg]

And Im using the free version of AVG, but...AVG sent me a thing through email to repair but its asking for the serial number and the one on the free version doesn't work.

 

[tom982]

I would uninstall AVG and install MSE:

http://www.microsoft.com/security_essentials/

And install Malwarebytes:

Malwarebytes

Tom