Missing MAPI issue

[Plitch]

Greeting from a newbie.

I just began using Vista Home Premium (SP1 installed) 64bit and I am trying out the trial version of Microsoft Office that came on my new HP.

I wanted to create a mail merge letter in Word 2007 and then email it out to a group of folks using Windows Mail version 6.0.

Creating the email was easy. I then tried to select "email" from the drop down Word mail merge menu to finish it, but the email choice was grayed out.

In Googling on Vista,email and Word, I get the feeling this might have something to do with a missing or otherwise unusable MAPI??

I tried installing Microsoft Mail Live, but no difference in results. I have no other problems communicating across my home network or via broadband to the internet.

Can anyone help me find out why I can't email from Word?

Thanks!

 

[Plitch]

Just to add that since posting the original problem, I found another post referring to a Microsoft article # 918792 for a possible solution. I did modify the registry according to the solution #2 in that article, but with no improvement. I ntoice, however, that there is a subkey to the "Windows messaging subsystem" that I modified. That is called "Msmapiapps" and contains a vlaue of "microsoft outlook." I am a bit frightned to change it to "microsoft mail."

Advise?
Other solutions?

Thanks, Pieter

 

[JMH]

Hi Pieter,
Re the trial version of Office 2007.
Just an idea - See if you can send from Word to Outlook.

Have you tried Office Diagnostics? [Orb, All progs., MS Office, MS Office tools, MS Office Diagnostics.]

There may be some useful info here -

Microsoft Word MVP FAQ


Let us know how you go.

 

[Dwarf]

Hi Plitch,

Have a look at this thread http://www.vistax64.com/microsoft-office/178115-word-2007-send-buttton-greyed-out.html

 

[Plitch]

Dwarf:
I edited my registry file (by hand) and included all the parameters suggested in "button grayed out" and by happy coincidence the same as in Microsoft article #918792.
No luck. The button remains grayed out.

It appears that unless you buy the appropriate version of Office with Outlook that the button will be grayed out.
Thanks, Pieter

 

[Dwarf]

Here is a direct link to my post in the aforementioned thread http://www.vistax64.com/microsoft-office/178115-word-2007-send-buttton-greyed-out.html#post824068

I think that your problem is stemming from not having the correct privileges when making the changes to your registry. Because the keys we are modifying are in the HKEY_LOCAL_MACHINE (HKLM) branch, we need to use an account that has administrative privileges.

The easiest way would be to use the batch code I provided and follow these instructions (take notice of the bits highlighted):

An alternative method is to copy the above code into 'Notepad' and save it with a '.bat' extension. Give it a meaningful name, such as 'Office 2007 Email Patch.bat'. Again, if you click on this file it will merge the data into the registry, providing that you do so in an account with administrative privileges. Alternatively, right click on the batch file and select 'Run as administrator'. After providing administrative credentials, the file will execute and the data will be merged into the registry.