MiniDump after BSOD

[francwalter]

Hello,

could someone hint me, what this BOD reason could be?
Could it be the memory?

It is Windows Vista 64 Bit SP2 with 1 GB DDR2 and 2 GB DDR2 RAM on a Dell Inspiron 1545 Notebook.
After putting out the 2 GB RAM the machine is working but i want to be sure...

Here is the crash analysis from Windbg:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: 0000000000010000, Address of the exception record for the exception that caused the bugcheck
Arg3: fffffa60173520c0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in "0x%08lx" verweist auf Speicher in "0x%08lx". Der Vorgang "%s" konnte nicht auf dem Speicher durchgef hrt werden.

FAULTING_IP:
+10000
00000000`00010000 ?? ???

CONTEXT: fffffa60173520c0 -- (.cxr 0xfffffa60173520c0)
rax=fffffa8002ee7bb0 rbx=0000000000000100 rcx=fffffa8006ae6c10
rdx=fffffa80062d23a0 rsi=fffff880117a7580 rdi=fffffa8002ee7bb0
rip=0000000000010000 rsp=fffffa6017352928 rbp=fffffa80062d2370
r8=0000000000000160 r9=0000000000000000 r10=fffffa6017352a60
r11=fffffa8002be8150 r12=fffffa6017352a60 r13=fffffa8002ee7bb0
r14=fffffa80023ce500 r15=fffffa8006ae6c10
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
00000000`00010000 ?? ???
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: crashreporter.e

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002318dea to 0000000000010000

STACK_TEXT:
fffffa60`17352928 fffff800`02318dea : 00000000`00000000 fffffa80`0242f930 fffffa60`17352a60 00000000`00000000 : 0x10000
fffffa60`17352930 fffff800`022fbfc8 : fffff880`11744520 00000000`00000000 fffffa80`02ee7bb0 00000000`00000160 : nt!ObpCloseHandleTableEntry+0x11a
fffffa60`173529d0 fffff800`022fbf47 : 00000000`00000004 fffff800`022df506 fffffa80`06ae6c10 00000000`00000001 : nt!ObpCloseHandleProcedure+0x30
fffffa60`17352a10 fffff800`022fcad1 : fffff880`106b5001 00000000`c000004b fffffa80`06ae6c10 fffff880`11744520 : nt!ExSweepHandleTable+0x73
fffffa60`17352a40 fffff800`023077cd : fffff880`106b5060 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObKillProcess+0x61
fffffa60`17352a80 fffff800`02309c7d : 00000000`c000004b fffffa80`02ee7b01 00000000`7efd8000 00000000`00000000 : nt!PspExitThread+0x46d
fffffa60`17352b70 fffff800`022fa942 : 00000000`00000000 00000000`0000000c 00000000`7efda000 fffff880`0000000c : nt!PspTerminateThreadByPointer+0x4d
fffffa60`17352bc0 fffff800`020adf33 : fffffa80`06ae6c10 fffffa80`02ee7bb0 fffffa60`17352ca0 00000000`7efda000 : nt!NtTerminateProcess+0xfa
fffffa60`17352c20 00000000`77396e5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0017e668 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77396e5a


FOLLOWUP_IP:
nt!ObpCloseHandleTableEntry+11a
fffff800`02318dea 84c0 test al,al

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!ObpCloseHandleTableEntry+11a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4cb7275f

STACK_COMMAND: .cxr 0xfffffa60173520c0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_nt!ObpCloseHandleTableEntry+11a

BUCKET_ID: X64_0x3B_nt!ObpCloseHandleTableEntry+11a

Followup: MachineOwner
---------

Thank you.
Grind Regards,

francwalter

 

[richc46]

Welcome
Please help us to help you
http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

 

[francwalter]

Hello Richard,
thank you for the hint. But it is not possible to provide more information, as it is not my system and i got only the minidump, sent per email.
So I analyzed it with windbg, that is the result.
Sorry to be inconvenient.

Kind regards, franc

 

[richc46]

This is the best that I can do:

STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION Usual causes: System service, Device driver, graphics driver, ?memory



Update graphics driver, update any other drivers that need to be updated and take memory test.

Download memtest86 and test RAM

www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

 

[francwalter]

Tank you!
So you mean memory as reason is not the first guess?

 

[richc46]

The choices are in no particular order. A subjective opinion is necessary for a paricular order. I do not have the information needed. All 3 suggestions are not too difficult, do them all.

 

[francwalter]

But please tell me: why should a running system suddenly fail to BOD because of Graphics driver or other driver if no one changes the driver?
Does this happen?

 

[richc46]

Yes this is very common. The BSOD happens due to conflict. For example, you may have played a game that was graphics intensive, too much for the outdated driver or even your card, hence a bsod. A bsod is just an analysis of a crash.

 

[francwalter]

So please tell me lastly, do you think it is possible that the BSOD is caused only by a faulty memory chip?

 

[richc46]

Based upon what you gave me, it can me a ram stick or even the Motherboard.
It can be as minor as a driver. You did not give me enough to go by. Simple testing will answer all your questions.

 

[francwalter]

Yes. Till jet it is running without any BOD, like the friend told me.
With 1 GB RAM Stick and the other 2 GB RAM Stick out of board.
So it is very likely that it was the stick i guess.

EDIT: but i dont hear much of this friend. Could be different. He is in "Far Far Away"

 

[richc46]

OR a slot in the MotherBoard